SIOSIANA TAUKOLO
Aspley,QLD
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Family Group Conference Coordinator
Oranga Tamariki- Ministry for Children
01.2020 - 01.2024
- Enhanced conference attendee experience by meticulously coordinating logistics and event schedules.
- Streamlined referral processes for increased efficiency and reduced wait times for attendees.
- Developed strong relationships with key family members and professionals, facilitating successful partnerships for future events.
- Maintained detailed records of conference planning activities, streamlining future coordination efforts.
- Managed and held approximately. 4-5 conferences weekly.
Statutory Care and Protection Supervisor
Oranga Tamariki-Ministry for Children
01.2020 - 08.2020
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering positive work environment and providing ongoing feedback to staff members.
- Managed approximately 40 families on caseload.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Statutory Care and Protection Social Worker
Oranga Tamariki-Ministry for Children
01.2017 - 01.2020
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Enhanced community outreach efforts for better service accessibility and increased program enrollment.
- Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Social Worker
Barnardos
01.2015 - 01.2016
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Enhanced community outreach efforts for better service accessibility and increased program enrollment.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Education
Bachelor in Social Practice - Social Work
Unitec Institute of Technology University
Auckland New Zealand 04.2015
Skills
- Intervention Planning
- Safety Planning
- Risk Assessment
- Discharge Planning
- Client Needs Assessment
- Crisis Intervention
- Family Case Management
- Records Management
- Case Documentation
Hobbies and Interests
- Playing Rugby
- Playing Indoor Netball
- Family Time
- Church
- Volunteering in the Community
Certification
- New Zealand Registered Social Worker
Languages
English
Native or Bilingual
Tongan
Native or Bilingual
References
Marie Filikitonga
Team Leader
Oranga Tamariki-Ministry for Children
Mobile: +61296501679
Anita O’Waikiki Toki
Practice Supervisor Social Worker
Lotofale Pacific Mental Health Services
Greenlane Clinical Centre
Mobile: +6421 492 197
Timeline
Family Group Conference Coordinator
Oranga Tamariki- Ministry for Children
01.2020 - 01.2024
Statutory Care and Protection Supervisor
Oranga Tamariki-Ministry for Children
01.2020 - 08.2020
Statutory Care and Protection Social Worker
Oranga Tamariki-Ministry for Children
01.2017 - 01.2020
Social Worker
Barnardos
01.2015 - 01.2016
Bachelor in Social Practice - Social Work
Unitec Institute of Technology University
- New Zealand Registered Social Worker
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