I am a highly motivated and well-presented person who takes pride in working as a team member when fulfilling any given task required to complete. I am willing to learn new skills and am enthusiastic about meeting new people. I consider myself to be a loyal and conscientious person and will use my initiative always.
Overview
6
6
years of professional experience
Work History
Duty Manager
Laughalots Playland
01.2018 - 09.2023
Party booking and gathering parent information and costs
Money handling - Cashing up tills and counting all money at the end of the day/refunds
Dealing with customer requests/complaints
Dealing with online food/drink/coffee ordering
Answering emails/phone calls
Organizing the shopping and making lists on what we need and what needs to be done in store
Making sure the store standards are met
Customer service
Making sure everything is clean and tidy
Food preparation
Party set up
Make sure that the rides are on for the children
Checking if everything is set and organized.
Temp - Work Experience
The Warehouse-Petone
03.2018 - 03.2018
Customer service-interacting with and helping the customers
Stacking shelves
Community clean up
Barcoding products
Clothing department, homeware and furniture.
Teacher Aid
Wainuiomata Kindergarten, Wainuiomata
11.2017
Providing support and interacting with the children/colleagues
Organizing daily learning activities
Exploring interests and strengths of each child
Interacting with the parents/caregivers.
Teacher Aid
Wainuiomata Kindergarten, Wainuiomata
06.2015
Organizing activities
Providing support for children during the day
Follows Health & Safety
Ensure the safety and wellbeing of children.
Skills
Customer Service skills with the ability to provide friendly yet professional service
Excellent communication skills, both verbal and written
Maturity and confidence when caring for others
Able to take responsibility and make sound decisions
Able to work as part of a team or in a sole charge position
Knowledge of Health and Safety protocols
Good computer skills, Microsoft applications and Internet
Excellent time management and organizational skills
Education Achievements
NZMA Course, 06/2017, Graduated with certificate in Early Childhood Education - Level 3 Achieved
Youth Inspire Licence to work programme, 08/2018 - 11/2018, Resilience, Willingness to learn, Thinking skills, Positive attitude, Communication skills, Teamwork, Self-management
Wainuiomata High School, 2013-2016, Secondary Education, Level 1 – English endorsed with Merit, Level 2 – Science endorsed with Merit, Gateway endorsed with Merit, House Captain, MaiBiz- Certificate in business and skills course
References
Joanne Hyland, Store manager, Laughalots, hylandjoanne074@gmail.com, 027 584 3913
I am a calm, friendly individual that enjoys a good laugh and meeting new people. I love listening to music and watching movies in my spare time. I am an active church member that is involved with the choir, Sunday school and youth. I love animals and take pride in my own fashion styles. I am also a reliable babysitter that many of my families will request for when in need.