Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Siqi liu

Summary

Retail professional dedicated to providing outstanding customer service and driving sales results. Demonstrated ability to build rapport with customers, resulting in increased customer satisfaction and repeat business. Highly collaborative team player known for being adaptable. Proficient in product knowledge, inventory management and customer relationship building.

Overview

6
6
years of professional experience

Work History

Salesperson

Fonestuff
04.2023 - Current
  • Managed inventory levels, ensuring optimal stock availability and minimizing shortages.
  • Collaborated with team members to achieve sales targets and improve overall performance.
  • Negotiated deals and handled complaints or objections.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Enhanced customer engagement through effective product demonstrations and personalized service.
  • Utilized point-of-sale systems for accurate transaction processing and sales reporting.

Cashier

Machi Machi
02.2022 - 12.2022
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Collaborated with team members to optimize workflow during peak hours.

Salesperson

I AM
08.2021 - 02.2022
  • Managed inventory levels, ensuring optimal stock availability and minimizing shortages.
  • Set individual sales targets with sales team, aligning with company objectives.
  • Educated customers about products and services offered by the company.
  • Developed relationships with clients for increased loyalty and repeat business.

Teaching Assistant

Kalinda Primary School
10.2019 - 12.2019
  • Assisted in developing lesson plans, ensuring alignment with curriculum standards.
  • Facilitated small group discussions, enhancing student engagement and comprehension.
  • Managed classroom resources, optimizing learning materials for diverse learner needs.
  • Maintained a safe environment for all students while adhering to school policies and
    procedures.
  • Enforced rules for behaviour and established expectations for student conduct in accordance with school guidelines.
  • Encouraged students to take an active role in their own learning process

Education

Bachelor of Design

RMIT University
Melbourne, VIC

Skills

  • Customer service
  • Customer relationship building
  • Photography
  • Video Editing
  • Proficient in the use of Adobe software( AI PR AE )
  • Proficiency in office software
  • Can speak mandarin
  • Ability to work well in a team
  • Good communication skill

Languages

Chinese
Native or Bilingual
English
Full Professional

Timeline

Salesperson

Fonestuff
04.2023 - Current

Cashier

Machi Machi
02.2022 - 12.2022

Salesperson

I AM
08.2021 - 02.2022

Teaching Assistant

Kalinda Primary School
10.2019 - 12.2019

Bachelor of Design

RMIT University
Siqi liu