My name is Siqin, also name as Anna. I am a hardworking and passionate job seeker with strong communicate skills eager to secure any position. Ready to work in a high stress environment, customer service. Language skills: Chinese. Mongolian. English
Overview
1
1
Certification
Work History
Sales Advisor
COS
09.2023 - 03.2024
Answers customer's questions about merchandise
Assists customers with purchase decisions
Retrieves merchandise from shop floor, stock room, or other inventory locations; places special orders
Collects payment using the store payment system
Processes returns and exchanges.
Sales Advisor
Ugg Express
11.2023 - 02.2024
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Myer Melbourne
10.2023 - 12.2023
Engage customers with person preference and personality
Exceed sales targets through excellent customer service
Maintain attractive store presentation
Process transactions accurately and efficiently
Stay updated on product knowledge and promotions
Foster strong customer relationships for repeat business.
Education
Computer science bachelor degree -
Shenyang normal University
01.2017
Skills
Microsoft package: Word, Power Point, Excel, Google Docs
Fast leaner
Well mannered
Customer Service
Teamwork
Problem-Solving
Cash Handling
Certification
Responsible service of alcohol (RSA), Royal Greenhill Institute of technology Australia, Australia, 2023
Barista Coffee Making Course and Art, Barista Masterclass, Australia, 2023