Sirada Khumsri
Brisbane,QLD
Summary
Adaptable professional with extensive experience in food and beverage operations. Skilled in team leadership, event coordination, and customer service, dedicated to enhancing guest experiences and optimising service efficiency.
Overview
4
4
years of professional experience
Work History
Food and Beverage Team Leader
Brisbane Convention and Exhibition Center
Brisbane, QLD
03.2022 - Current
- Lead and manage staff/on shifts — supervise other F&B staff, coordinate their work, delegate tasks, and make sure everyone knows what to do during events.
- Coordinate service delivery for events and meals - ensure food & beverage service runs smoothly: arranging tables/settings, liaising with the kitchen, making sure service meets standards.
- Coffee preparation & barista skills (espresso extraction, milk texturing, machine operation)
- POS operation & cash handling
- Ensure guest satisfaction and service quality — ensure guests are happy: friendly service, quick responses to requests, a welcoming atmosphere, and solving problems during events.
- Flexibility and high-pressure operations- early mornings, nights, weekends, public holidays, and handling high volume during major events.
Golf Operations Assistant
Minnippi golf and range & barista
Brisbane, QLD
11.2023 - 05.2025
- Coordinated and scheduled tee times for members and guests to enhance operational efficiency.
- Provided quality beverage service as a barista, ensuring customer satisfaction.
- Coordinated catering services for tournaments or other special events held at the club.
- Provided exceptional customer service to guests, addressing inquiries and resolving issues promptly.
- Engaged with customers to gather feedback and improve overall service delivery.
Barista/ Cafe all rounder
Belissimo coffee
Brisbane, QLD
08.2021 - 03.2022
- Prepared high-quality coffee beverages following established recipes and standards.
- Operated espresso machines and brewing equipment to ensure optimal performance.
- Handled cash transactions accurately and managed the cash register efficiently.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Education
Bachelor of Science - Psychological Science
Griffith University
QLDSkills
- Event coordination
- Team leadership
- Delegating tasks
- Customer service
- Communication skills
- Problem solving
- Decision-making on the spot
- Safety training
Timeline
Golf Operations Assistant
Minnippi golf and range & barista
11.2023 - 05.2025
Food and Beverage Team Leader
Brisbane Convention and Exhibition Center
03.2022 - Current
Barista/ Cafe all rounder
Belissimo coffee
08.2021 - 03.2022
Bachelor of Science - Psychological Science
Griffith University