Sirenne Francisco
Oxenford,QLD
Summary
Having a wealth of background in roles such as personal assistant, administrative assistant, and procurement officer, I possess a strong sense of self-motivation and adaptability. My expertise lies in training staff and building strong connections with employees, suppliers, and clients. I excel in both communication and computer skills, and I'm known for my impeccable organisational abilities and keen attention to detail. You can count on my reliability, keen interest in continual learning, and ability to operate effectively in a team or independently.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Procurement Officer
Mexx Engineering
01.2022 - Current
- As a personal assistant reporting to Office Manager, responsibilities include: Creating and maintaining strong relationships with vendors/suppliers to facilitate effective procurement processes
- Completing credit account application forms and negotiating favourable payment terms with suppliers
- Managing records of purchases, pricing, and other essential data to ensure accuracy and transparency
- Submitting annual Supplier Performance Evaluation forms to Office Manager at the end of each financial year
- Monitoring and updating various procurement-related registers, including REQ Gen, Inventory, Spares Register, Service Register, and Asset Register
- Negotiating pricing and supply contracts to secure the best deals for the organization
- Ensuring that procured products and supplies meet project specifications and client requirements
- Maintaining and updating a list of suppliers and their qualifications, delivery times, and potential future development
- Validating stakeholder business needs, compiling, and sourcing market information, and assisting in analyzing markets and assessing risks to inform procurement planning and sourcing decisions
- Conducting sourcing activities in accordance with established policies and procedures to meet business needs and participating in negotiations to establish and review supply arrangements that will deliver value for money procurement outcomes
- Implementing and contributing to development of contract management plans, resolving issues, monitoring performance, and negotiating purchase order or invoice variations through effective supplier relationships to enhance business outcomes
- Preparing and/or reviewing procurement strategy and purchasing documents related to any procurement activities
- Providing advice, information, and guidance on procurement-related matters to staff across agency to ensure governance and support good practice in procurement
- Identifying, mitigating, and escalating procurement risks to enable organization to meet its obligations and maximize business opportunities
- Maintaining and updating procurement records and generating reports on procurement and contract activity to meet organizational compliance requirements and provide access to procurement information
- Explaining procurement processes and requirements to those responsible for business unit spend and persuading them to adopt best practices, given the complexity of procurement and the time-pressured working environment
- Keeping up to date with procurement policy, processes, and legislation and building knowledge of the business and supplier markets, given the rate of change in these areas
- Handling accounts payable and receivable tasks to ensure timely and accurate financial transactions
- Serving as an on-site Workplace Health & Safety Officer to ensure compliance with safety regulations and standards
- Organizing imports and exports with overseas suppliers, liaising with brokers, customs, and Australian Border Force to facilitate smooth transactions
- Managing local freight distribution and negotiating prices with freight companies
- Overseeing stock control processes to maintain optimal inventory levels and meet operational requirements.
Admin Officer
Mexx Engineering
01.2021 - 01.2022
- As an admin officer reporting to the Office Manager, responsibilities included: Initiating contact with clients via email, letter, or telephone to address inquiries and provide project information
- Serving as a primary point of contact for staff and external stakeholders, facilitating effective communication and collaboration
- Preparing documents for meetings and business trips, ensuring materials are organized and distributed promptly
- Greeting and directing suppliers, clients, visitors, and new staff, creating a welcoming and professional environment
- Researching and booking travel arrangements for staff members, including flights, car rentals, and hotel accommodations
- Arranging travel plans for managers and employees, including purchasing airline tickets and other travel tickets as needed
- Following up on client issues until resolution, ensuring client satisfaction and maintaining positive relationships
- Researching ways to improve administrative processes, implementing efficiency enhancements where possible
- Supervising clerical staff to ensure smooth operations and adherence to administrative procedures
- Handling accounts payable/receivable tasks, contributing to financial management processes.
Admin Assistant
Mexx Engineering
01.2019 - 01.2021
- Reporting to the Office Manager, fulfilled various administrative duties including: Answering and directing phone calls and emails to relevant staff
- Scheduling meetings and appointments
- Taking notes and minutes in meetings
- Ordering and taking stock of office supplies
- Processing and updating Bill of Material, Requisition Document, & Purchase Orders
- Updating various registers including Shipping Register, Return for Credit Register, and Mexx Asset Register
- Greeting and directing suppliers, clients, visitors, or new staff
- Managing calendars via email, phone, and face-to-face meetings
- Responding to emails.
Administration/Personal Assistant
Oz Wide Trading Group
01.2017 - 01.2018
- Managed trailer builds for private and wholesale customers across Australia, coordinating all aspects of the process from initiation to completion
- Oversaw the registration process for Vehicle Identification Numbers (VIN) within Queensland Main Roads, requiring certification as a HVRAS Officer within QLD
- Completed documentation and conducted quality checks related to inventory and stock control, including managing spreadsheets, payments, and marketing information
- Handled filing and inbox management, ensuring efficient organization and retrieval of important documents and correspondence
- Provided excellent customer service to clients, addressing inquiries and resolving issues promptly and professionally.
Indigenous Child Protection Officer
Kalwun Child & Family Services
01.2014
- As an Indigenous Child Protection Officer, actively engaged in decision-making processes led by the Department of Communities (Child Safety) concerning the welfare of Aboriginal and Torres Strait Islander children and youth throughout every stage of the statutory child protection process, including foster care placements with kin
- Assessing the need for interventions to safeguard the safety of children within kinship placements
- Providing families with vital information to help them comprehend the purpose and significance of each statutory phase surrounding child welfare
- Leveraging understanding of effective behavioural strategies, offering confident and balanced guidance, ensuring a holistic approach to theoretical concepts and practical assistance.
Group Leader
Gold Cost Kindyland Kids
01.2009 - 01.2014
- Group Leader at Gold Coast Kindyland Kids, responsibilities included: Implementing the Early Years Learning Framework to ensure high-quality early childhood education and care
- Liaising with parents regarding their children and the childcare centre, fostering strong partnerships to support children's development
- Implementing National Quality Standards in childcare to maintain and enhance the quality of care provided
- Conducting interviews with prospective clients to assess suitability for enrolment
- Fulfilling casual director roles as needed, ensuring smooth operations of the childcare centre
- Training staff members to uphold standards of care and education, fostering a collaborative and supportive work environment
- Providing care for children of various ages, ensuring their safety, well-being, and development
- Documenting children's care and development, maintaining accurate records to track progress and identify areas for improvement
- Overseeing Occupational Health and Safety (OH&S) procedures to ensure a safe and secure environment for children and staff.
Education
Diploma in Children's Services -
Australian Child Care Career Options (ACCCO)
01.2009
Certificate III in AUSLAN -
Southbank Institute of TAFE
01.2006
Skills
- Teamwork and Cooperation
- Training and Facilitation
- Supplier Relationship Management
- Document Preparation
- Work Coordination
- Innovation and Creativity
- Strategic Planning
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Data Entry
- Proficiency in Office 365, Excel, Word
- Freight Distribution & Negotiation
Certification
- Queensland Driver's License
- Mental Health First Aid
- HVRAS Officer with Main Roads QLD
References
- Chris Harris, Factory Supervisor, Mexx Engineering, 0423 014 349
- Zean Howell, JP Qual, Independent Support Coordinator / Business Owner, care@zean.com.au, 0499 658 811
- Rebecca Cameron, Office Manager, Roberts Floors, 0410 857 433
Timeline
Procurement Officer
Mexx Engineering
01.2022 - Current
Admin Officer
Mexx Engineering
01.2021 - 01.2022
Admin Assistant
Mexx Engineering
01.2019 - 01.2021
Administration/Personal Assistant
Oz Wide Trading Group
01.2017 - 01.2018
Indigenous Child Protection Officer
Kalwun Child & Family Services
01.2014
Group Leader
Gold Cost Kindyland Kids
01.2009 - 01.2014
Diploma in Children's Services -
Australian Child Care Career Options (ACCCO)
Certificate III in AUSLAN -
Southbank Institute of TAFE
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