Siridon Zaw

Responsible for inbound receiving, putaway and outbound pick and pack.

Managed inventory with accuracy and efficiency.

Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.

Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.

Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.

Handled inbound/outbound sales call.

Managed customer service and concierge duties.

Assisted with recruitment and IT helpdesk support.

Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Tracked and documented customer interactions in customer relationship management system to maintain accurate records.

Engaged in direct B2B sales.

Built client relationships and promoted services.

Provided valuable feedback from customers to inform product development efforts.

Operated in ship dock and packing areas.

Used RF scanners, VNA pallet jacks and maintained high KPI's.

Led team as tier 3 manager during seasonal period.

Delivered packages to customer doorsteps and business offices.

Completed on-time deliveries by choosing best and most efficient routes.

Delivered foods orders and supported kitchen operations.

Maintained hygiene and service quality standards.

Assisted customers and maintained stock.

Provided general store and event support.

Completed daily tasks accurately and on-time to support shop needs.

Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.