Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SIRIMANEE PONGPITAK

SIRIMANEE PONGPITAK

Box Hill North,VIC

Summary

Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Restaurant Team Members - Service & Cashier position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Assistant Manager

BK Thai Resturant
04.2019 - 03.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Mentored team members to enhance professional development and accountability in workplace.

General Assistant

LD Diamond Saw Blade PTY LTD
04.2019 - 03.2020
  • Scheduled routine site maintenance and repair activities to avoid office disruptions.
  • Sorted and distributed incoming mail and coordinated departmental package pickup and delivery.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Input data into spreadsheets and databases.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Maintained and updated office records, both digital and physical.
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.

Tutor

Private Tutoring
01.2016 - 02.2018
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Motivated students with accurate feedback and positive reinforcement.

Education

Diploma of Arts And Design - Communications

Monash University
Melbourne, VIC
11.2019

Bachelor of Communications Design -

Monash University
Melbourne, VIC
04.2022

Graduate Certificate - UX/UI Design

Monash University
Melbourne, VIC
06.2023

Skills

  • Team Collaboration
  • Operational Standards
  • Customer Interaction
  • Station Preparation
  • Cleaning and Sanitizing
  • Kitchen Support
  • To-Go Order Preparation
  • Food Preparation and Safety
  • Time Management

Languages

English
Professional Working
Thai
Native or Bilingual

Timeline

Assistant Manager

BK Thai Resturant
04.2019 - 03.2020

General Assistant

LD Diamond Saw Blade PTY LTD
04.2019 - 03.2020

Tutor

Private Tutoring
01.2016 - 02.2018

Diploma of Arts And Design - Communications

Monash University

Bachelor of Communications Design -

Monash University

Graduate Certificate - UX/UI Design

Monash University

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SIRIMANEE PONGPITAK