Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Sirinapha Aksiwon

Clyde North,VIC

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviours, understanding customer desires, ad providing customized solutions to build loyalty. Airlines catering service has been giving me a great experience outgoing individual with well honed organisational labor and teamwork skills. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Picker Packer

Baeden Farms Victoria PTY LTD
07.2024 - Current
  • Pulled orders quickly to maintain demanding productivity goals.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
  • Planned and organised about the dispatch trough my supervisor and double check every single orders are in corrected order before loaded into truck.

Airlines Service Operator

Gate Gourmet Melbourne
08.2023 - 06.2024
  • Resolved customer complaints by listening to grievances, determining causes and deciding best solution.
  • Strove for first call resolution by taking true ownership of customer needs and issues.
  • Resolved customer complaints via the team members and manager.
  • Helped train new employees in safe practices and warehouse procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Making sure all the items are placed in order correctly

Education

VCAL -

Melton Secondary College
Melton, VIC
11.2021

Skills

  • Customer Service and Communication Skills
  • Customer service support and care
  • Flexible and Adaptable
  • Safe Food Handling
  • Kitchen Station Restocking
  • Problem-Solving
  • Product and order Packaging
  • Labeling and Tagging
  • Stock and product checking

Certification

I have got my RSA certificate which is A Responsible Service of Alcohol (RSA) certificate is a legal requirement for anybody wishing to gain employment in a venue that serves alcohol. This includes clubs, pubs, gambling venues, bottle shops, hotels and restaurants.


Additional Information


  • Providing timely/on time
  • Communicating well with other staff members
  • Provide quick customer service
  • Teamwork and ambition
  • Quality check


Languages

Thai
Native or Bilingual
Laotians
Full Professional
English
Full Professional

Timeline

Picker Packer

Baeden Farms Victoria PTY LTD
07.2024 - Current

Airlines Service Operator

Gate Gourmet Melbourne
08.2023 - 06.2024

VCAL -

Melton Secondary College

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Sirinapha Aksiwon