Professional Executive Housekeeper with strong organizational and multi-tasking skills as well as superior time and resource management capabilities. Dedication to completing tasks on time and surpassing expectation.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Executive Housekeeper
AHS Hospitality-Fraser suites Perth
Perth, WA
02.2022 - Current
Developed and implemented hotel standard operating procedures for the housekeeping department.
Trained and supervised a team of 25+ housekeepers in proper cleaning techniques and safety regulations.
Created schedules for staff to ensure adequate coverage at all times.
Monitored budget spending for the housekeeping department.
Ensured compliance with health codes and other legal requirements related to cleanliness standards.
Conducted daily walk throughs and inspections of guest rooms and public spaces.
Delegated work to staff, setting priorities and goals.
Collaborated with multiple departments to maximize workflow and efficiency.
Inspected rooms on a regular basis to verify that they meet quality standards.
Investigated customer complaints regarding cleanliness or service issues.
Restaurant Manager
Ruan Thai Restuarant
Perth, WA
01.2013 - Current
Developed strategies for improved operational efficiency and customer satisfaction.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Maintained detailed records of sales transactions and daily shift reports.
Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
Performed regular maintenance checks on equipment to ensure proper functioning.
Established policies for cash handling procedures to maximize security measures.
Inspected dining room area regularly for cleanliness and adherence to safety standards.
Adhered to all health department regulations regarding food storage and preparation.
Executive Housekeeping Manager
AHS Hospitality -Ibis Perth
Perth, WA
11.2015 - 02.2022
Executive Housekeeping Manager
AHS Hospitality - Residence East Perth
Perth, WA
07.2014 - 11.2015
2IC Manager
Rendezvous Scarborough
Perth, WA
04.2000 - 08.2013
Education
Advance Diploma - Accounting
Central TAFE
Perth, WA
11-2001
High School Diploma -
Perth Mordern School
Perth, WA
11-1997
Skills
Proficient in Opera and Hms
Proficient in Inzenius and Tanda Payroll System
Quality Assurance
Inventory and cost Control
Task Delegation
Staff Training and Development
First Aid/CPR
Attention to Detail
Accomplishments
AHA Award Finalist of WA Executive Housekeeper of the year
Leadership of the year
Languages
English
Professional
Thai
Professional
Certification
First Aid certificate
People ology
References
References available upon request.
Timeline
Executive Housekeeper
AHS Hospitality-Fraser suites Perth
02.2022 - Current
Executive Housekeeping Manager
AHS Hospitality -Ibis Perth
11.2015 - 02.2022
Executive Housekeeping Manager
AHS Hospitality - Residence East Perth
07.2014 - 11.2015
Restaurant Manager
Ruan Thai Restuarant
01.2013 - Current
2IC Manager
Rendezvous Scarborough
04.2000 - 08.2013
First Aid certificate
People ology
Advance Diploma - Accounting
Central TAFE
High School Diploma -
Perth Mordern School
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