Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Cashier
Seven Eleven
03.2013 - 06.2013
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Box Office Cashier
SF Cinema
03.2015 - 07.2015
Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
Created and maintained reports of sold tickets and payments received.
Assisted customers in choosing seats, guiding and recommending options via seating map.
Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
Softserve
Kentucky Fried Chicken
03.2014 - 06.2014
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Kept tidy and organized area to comply with cleanliness standards.
Maintained menu knowledge to provide recommendations and answers to customer questions.
Processed sales transactions for cash, debit, and credit purchases.
Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Observed health code regulations and internal policies for cleaning and sanitizing.
Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
Kept kitchen, counter and dining areas cleaned and sanitized.
Receptionist
Thai Massage
06.2016 - 11.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Intern
Dusit Thani
11.2011 - 01.2012
Greeted customers at counter to fulfill requests and answer questions.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Cleaned and organized kitchen, dining and service areas.
Education
MBA - Master of Business Administration
STAMFORD INTERNATIONAL UNIVERSITY
Bangkok
12.2023
Certificate IV - Leadership And Management
AUSTRALIAN PACIFIC COLLEGE
Sydney, NSW
10.2019
Certificate III - Business
QUEENS COLLEGE
Sydney, NSW
11.2018
Certificate IV - Spoken And Written English
QUEENS COLLEGE
Sydney, NSW
04.2018
Certificate III - Spoken And Written English
QUEENS COLLEGE
Sydney, NSW
09.2017
Certificate II - Spoken And Written English
QUEENS COLLEGE
Sydney, NSW
03.2017
Bachelor of Business Admin. - Human Resources Management
SAKON NAKHON RAJABHAT UNIVERSITY
Sakon Nakhon
01.2016
Skills
Issue Resolution
Training and Development
Customer Service Excellence
Advertising Techniques
Languages
English
Limited Working
Thai
Native or Bilingual
Timeline
Receptionist
Thai Massage
06.2016 - 11.2023
Box Office Cashier
SF Cinema
03.2015 - 07.2015
Softserve
Kentucky Fried Chicken
03.2014 - 06.2014
Cashier
Seven Eleven
03.2013 - 06.2013
Intern
Dusit Thani
11.2011 - 01.2012
MBA - Master of Business Administration
STAMFORD INTERNATIONAL UNIVERSITY
Certificate IV - Leadership And Management
AUSTRALIAN PACIFIC COLLEGE
Certificate III - Business
QUEENS COLLEGE
Certificate IV - Spoken And Written English
QUEENS COLLEGE
Certificate III - Spoken And Written English
QUEENS COLLEGE
Certificate II - Spoken And Written English
QUEENS COLLEGE
Bachelor of Business Admin. - Human Resources Management