Siri Sadanand Hegde
Melbourne,VIC
Summary
Accomplished Office Administrator with a proven track record at Ray White Truganina, enhancing team productivity and customer satisfaction through expert office management and CRM. Skilled in database entry and fostering professional relationships, I have successfully implemented time-saving strategies and improved operational workflows, demonstrating leadership and a results-driven approach.
Overview
6
6
years of professional experience
Work History
Office Administrator
Ray White Truganina
Truganina, VIC
12.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
Administrator
Kushayu Ayurveda And Wellness
Werribee, VIC
11.2023 - 12.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Entered and maintained departmental records in company database.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
- Coordinated with human resources department to handle payroll and personnel databases.
- Gathered, organized and input information into digital database.
Co Ordinator
Resources Inspection Canada Incorporated W.L.L
Kingdom Of Bahrain
04.2019 - 10.2019
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Senior Executive Officer
Target Corporation
Bangalore India
11.2018 - 04.2019
- Optimized resource allocation through regular monitoring of budgets, schedules, manpower availability.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Championed corporate social responsibility initiatives, promoting a positive company image within the community.
- Maximized revenue generation by optimizing pricing strategies and product offerings based on market trends analysis.
- Delivered exceptional customer service, fostering long-term relationships with clients and stakeholders.
- Drove continuous improvement efforts by conducting thorough evaluations of existing processes and recommending actionable steps for enhancement.
- Developed strategic partnerships with key industry players, resulting in mutually beneficial collaborations.
- Negotiated high-value contracts with suppliers and vendors, securing favorable terms for the organization.
Executive Assistant
Cfirst Background Checks LLP
Bangalore, India
03.2018 - 06.2018
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating background checks arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Education
Graduate Diploma - Information And Communications Technology
Australian Engineering College
Point Lonsdale, VIC11.2025
BBA - Human Resources Management
NMKRV College For Women
Bangalore, India10.2017
High School Diploma -
The Indian School of Bahrain
Kingdom Of Bahrain03.2014
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- Office Management
- Verbal Communication
- Document Management
- Customer Relationship Management (CRM)
- Document Scanning
- Leadership and supervision
- Scheduling appointments
- Event Coordination
- Computer Skills
- Customer Service
- Customer Relationship Management
Timeline
Office Administrator
Ray White Truganina
12.2023 - Current
Administrator
Kushayu Ayurveda And Wellness
11.2023 - 12.2023
Co Ordinator
Resources Inspection Canada Incorporated W.L.L
04.2019 - 10.2019
Senior Executive Officer
Target Corporation
11.2018 - 04.2019
Executive Assistant
Cfirst Background Checks LLP
03.2018 - 06.2018
Graduate Diploma - Information And Communications Technology
Australian Engineering College
BBA - Human Resources Management
NMKRV College For Women
High School Diploma -
The Indian School of Bahrain