Siritasanee Prasertmanukitch (Oppy)
Taylors Hill,VIC
Overview
31
31
years of professional experience
1
1
Certification
Work History
Catering Attendant
Dnata Catering
06.2023 - 12.2023
- Pre-set trays for airlines passengers
- Cleaned and organized kitchen stations to promote team efficiency.
- Prepare food to be boarded on airlines
- Prepare meals according to passengers request such as special meal for health or medical compromised passengers
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Monitored food quality and freshness throughout day.
- Stored food in designated containers and storage areas to prevent spoilage.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Adjusted food preparation methods in accordance with customer requests.
Secretary
UNESCAP
03.2000 - 10.2004
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Drafted agendas, recorded minutes and created documents for meetings.
- Provided onboarding and training for new support staff.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Implemented paperless filing system for departments.
Secretary to the President
Multi Credit Corporation (Thailand) Company Ltd
01.1994 - 04.1996
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed accurate daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Entered data into Microsoft office system and updated customer contacts with information to keep records current.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Drafted agendas, recorded minutes and created documents for meetings.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Provided onboarding and training for new support staff.
- Implemented paperless filing system for departments.
Thai Interpreter/Passenger Relations Staff
KLM Royal Dutch Airlines
11.1992 - 01.1994
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to airline passengers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained message content, tone and emotion as closely as possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Education
Master of Science - Industrial Relations
University of New Haven
New Haven, Connecticut, USA05.1999
Bachelor of Arts - Mass Communication
Ramkhamhaeng University
Bangkok, Thailand03.1996
Diploma - Communications, Advertising And Marketing
Management And Language Specialist College
Bournemount, United Kingdom06.1990
Diploma - Public Relations, Advertising And Marketing
Chippenham College
Chippenham, United Kingdom08.1989
High School Diploma -
Ruemrudee International School of Bangkok
Bangkok, Thailand05.1989
Skills
- Interoffice Communications
- Multi-Line Phone Systems
- Database Maintenance
- Verbal and Written Communication
- Office Staff Leadership
- Equipment and Instrument Sterilizatoin
- Filing Experience
- Business Correspondence
- Time Management
- Inventory Purchasing
- Meeting Support
- Meeting Minutes
- Microsoft Office
- Keyboarding Skills
- Developing Presentation
- Confidentiality Understanding
- Schedule Management
- File Management
- Reception Functions
- Mail Distribution
- Digital File Management
- Client Interfacing
- Executive Calendars
- Electronic and Paper Filing
- Customer Relations and Communications
- Office Supplies and Inventory
- Hotel Booking
- Multitasking and Time Management
- Project Schedule Coordination
- Supply Inventory Control
- Manage Correspondence
- Issue Response and Resolution
- Set Appointments
- Administrative Procedures
- Document and File Management
- Travel Coordination
- Microsoft Publisher
- Email Correspondence
- Call Forwarding
- MS Office
- Attention to Detail
- Teamwork and Collaboration
- Ability to lift heavy items up to 25 kg
Certification
CERTIFICATIONS AND LICENSES
Driver License VIC
January 2029
First Aid, Basic Emergency Life Support
September 2022 to September 2025
Completed HLTAIDO11 training for First Aid
Completed HLTAIDO01 training for Basic Emergency Life Support
Cardiopulmonary Resuscitation
September 2022 to September 2023
Completed HLTAIDO09 for Cardiopulmonary Resuscitation
HLTFSE001 Basic Food Safety Practices
December 2022 to Present
HLTFSE005 Apply and Monitor Food Safety Requirements
May 2023 to Present
HLTFSE007 Oversee the day to day implementation of food safety in the workplace
May 2023 to Present
Languages
Thai
Native or Bilingual
English
Full Professional
Spanish
Elementary
Timeline
Catering Attendant
Dnata Catering
06.2023 - 12.2023
Secretary
UNESCAP
03.2000 - 10.2004
Secretary to the President
Multi Credit Corporation (Thailand) Company Ltd
01.1994 - 04.1996
Thai Interpreter/Passenger Relations Staff
KLM Royal Dutch Airlines
11.1992 - 01.1994
Master of Science - Industrial Relations
University of New Haven
Bachelor of Arts - Mass Communication
Ramkhamhaeng University
Diploma - Communications, Advertising And Marketing
Management And Language Specialist College
Diploma - Public Relations, Advertising And Marketing
Chippenham College
High School Diploma -
Ruemrudee International School of Bangkok
CERTIFICATIONS AND LICENSES
Driver License VIC
January 2029
First Aid, Basic Emergency Life Support
September 2022 to September 2025
Completed HLTAIDO11 training for First Aid
Completed HLTAIDO01 training for Basic Emergency Life Support
Cardiopulmonary Resuscitation
September 2022 to September 2023
Completed HLTAIDO09 for Cardiopulmonary Resuscitation
HLTFSE001 Basic Food Safety Practices
December 2022 to Present
HLTFSE005 Apply and Monitor Food Safety Requirements
May 2023 to Present
HLTFSE007 Oversee the day to day implementation of food safety in the workplace
May 2023 to Present
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