Proactive Personal Care Assistant with skill for building client rapport through
tact and compassionate communication. Committed to addressing client needs,
and respect their dignity to increase comfort and independence.
Overview
24
24
years of professional experience
Work History
TEAM LEADER
Waratah Independent Living
03.2023 - Current
Providing guidance and supporting staff including assigning task and monitoring performance
Delivering participant support and care and also collaborating work with individuals and their families to ensure care and service delivery are aligned with their goals and preferences.
Providing and fostering continuous learning and training to staff.
Marinating effective communication channels with individuals, families, case managers and all allied health professionals.
Ensuring compliance with NDIS regulations, WHS, relevant legislation, and organizational policies and procedures.
Documenting and providing updates to stakeholders as required.
Addressing challenges and conflicts that arise in group home, as well as promoting positive communication.
Rostering to meet staff requirements and achieve work-life balance.
PASTRY CHEF
Le Patissier
Neutral Bay, NSW
10.2015 - Current
Preparing cakes and pastries, stock management as well as quality and safety checks
SUPPORT WORKER
Waratah Independent Living
04.2022 - 03.2023
Providing support to participants on activities of daily living.
Observing and reporting according to participants’ condition change.
Documenting progress note.
Documenting feedback and incident reports as required.
Facilitating and accompanying participants on community activities.
Facilitating participants and their family members on their request.
Coordinating work with Allied Health.
Complying with WHS, NDIS Code of Conduct, organizational policies and
procedures.
CARE SERVICE EMPLOYEE
Uniting Wesley Gardens
Belrose, NSW
04.2021 - 08.2022
With skill for building client rapport through tact and compassionate communication.
Committed to addressing client needs and respect their dignity to increase comfort and independence., Providing support to customers on personal care and daily activity.
Observing and reporting according to customers’ condition change.
Documenting progress note and observed charts.
Organising activity and encouraging customer participant.
Facilitating customers and family members on their request.
Organising small party on special occasion.
Complying with WHS, organisational policies and procedures.
SUPPORT WORKER
Waratah Independent
04.2022 - 07.2022
Providing support to participants on activities of daily living
Observing and reporting according to participants’ condition change
Documenting progress note
Documenting feedback and incident reports as required
Facilitating and accompanying participants on community activities
Facilitating participants and their family members on their request
Coordinating work with Allied Health
Complying with WHS, NDIS Code of Conduct, organisational policies and
procedures.
Educational Assistant at California Resource Services for Independent LivingEducational Assistant at California Resource Services for Independent Living