Siriyaphon Thongtham
Noble Park,VIC
Summary
Proven Manager at Ajisai Sushi, adept in operations management and fostering teamwork, significantly enhanced operational efficiency through strategic analytics. Excelled in staff training and customer relationship management, achieving notable improvements in team performance and customer satisfaction. Skilled in multitasking and decision-making, consistently met and surpassed set objectives.
Overview
3
3
years of professional experience
Work History
Manager
Ajisai Sushi
Dingley, VIC
11.2021 - 06.2024
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Accomplished multiple tasks within established timeframes.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Controlled costs to keep business operating within budget and increase profits.
Education
Medical Reception
Career Academy
11.2023
Volunteering -
Brophy Family&Youth Services
01.2020
Year 12 - VCE
Warrnambool College
12.2018
Skills
- Onboarding and Orientation
- Time Management
- Expectation setting
- Revenue Forecasting
- Performance reviewing
- Performance Evaluations
- Computer Skills
- Goal Setting
- Business Planning
- Hiring and Training
- Operations Management
- Staff Management
- Teamwork and Collaboration
- Staff Training
- Key Performance Indicators
- Shift Scheduling
- Customer Relationship Management (CRM)
- Verbal and written communication
Timeline
Manager
Ajisai Sushi
11.2021 - 06.2024
Medical Reception
Career Academy
Volunteering -
Brophy Family&Youth Services
Year 12 - VCE
Warrnambool College