Dynamic Cleaning Team Leader with a proven track record at Vivid / Chatswood Interchange, specializing in health and safety compliance and effective team performance management. Excelled in enhancing cleaning efficiency and quality assurance, significantly improving team productivity. Skilled in staff scheduling and conflict resolution, adept at fostering customer relationships and maintaining high inventory control standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cleaning Team Leader
Vivid / Chatswood Interchange
Chatswood, Nsw
08.2022 - Current
Assisted in the hiring and training of new cleaners.
Worked closely with management to develop strategies for improving efficiency within the cleaning department.
Explained goals and expectations required of trainees.
Provided guidance to cleaners on proper cleaning techniques and procedures.
Collaborated with other departments such as Human Resources or Maintenance in order to resolve any issues related to employee performance or operational needs.
Managed team of employees, daily progress reports and overall project planning.
Conducted regular inspections of premises to ensure compliance with health and safety regulations.
Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
Created detailed instructions for how to use various pieces of equipment safely and effectively.
Reviewed employee performance and devised improvement plan to achieve goals.
Maintained records of supplies and equipment used by cleaners.
Resolved conflicts between team members in a timely manner.
Delegated work to staff, setting priorities and goals.
Enforced company policies among all employees involved in cleaning operations.
Education
Bachelors in Community Service - Community Service
Stotts Acknowledge Education
2000 NSW
Skills
Health and safety compliance
Task delegation
Scheduling expertise
Cleaning practices
Employee evaluations
Quality assurance and control
Team performance management
Staff scheduling
Safety training administration
Inventory control
Customer relationship management
Supply inventory management
Affiliations
cooking
Health and fitness
yoga
keeping home clean and tidy
Certification
HLTAID009 Provide cardiopulmonary resuscitation
HLTAID011 Provide First Aid
VHC10492041607
Languages
English
Professional
Nepali
Professional
Hindi
Limited
Accomplishments
customer satisfaction award
employee of the month -October 2023
References
References available upon request.
Timeline
Cleaning Team Leader
Vivid / Chatswood Interchange
08.2022 - Current
Bachelors in Community Service - Community Service