Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Accomplishments
References
Timeline
Generic

Sirjana Kunwar Thapa

Sydney,NSW

Summary

Dynamic Cleaning Team Leader with a proven track record at Vivid / Chatswood Interchange, specializing in health and safety compliance and effective team performance management. Excelled in enhancing cleaning efficiency and quality assurance, significantly improving team productivity. Skilled in staff scheduling and conflict resolution, adept at fostering customer relationships and maintaining high inventory control standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cleaning Team Leader

Vivid / Chatswood Interchange
Chatswood, Nsw
08.2022 - Current
  • Assisted in the hiring and training of new cleaners.
  • Worked closely with management to develop strategies for improving efficiency within the cleaning department.
  • Explained goals and expectations required of trainees.
  • Provided guidance to cleaners on proper cleaning techniques and procedures.
  • Collaborated with other departments such as Human Resources or Maintenance in order to resolve any issues related to employee performance or operational needs.
  • Managed team of employees, daily progress reports and overall project planning.
  • Conducted regular inspections of premises to ensure compliance with health and safety regulations.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
  • Created detailed instructions for how to use various pieces of equipment safely and effectively.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Maintained records of supplies and equipment used by cleaners.
  • Resolved conflicts between team members in a timely manner.
  • Delegated work to staff, setting priorities and goals.
  • Enforced company policies among all employees involved in cleaning operations.

Education

Bachelors in Community Service - Community Service

Stotts Acknowledge Education
2000 NSW

Skills

  • Health and safety compliance
  • Task delegation
  • Scheduling expertise
  • Cleaning practices
  • Employee evaluations
  • Quality assurance and control
  • Team performance management
  • Staff scheduling
  • Safety training administration
  • Inventory control
  • Customer relationship management
  • Supply inventory management

Affiliations

  • cooking
  • Health and fitness
  • yoga
  • keeping home clean and tidy

Certification

  • HLTAID009 Provide cardiopulmonary resuscitation
  • HLTAID011 Provide First Aid

VHC10492041607

Languages

English
Professional
Nepali
Professional
Hindi
Limited

Accomplishments

  • customer satisfaction award
  • employee of the month -October 2023

References

References available upon request.

Timeline

Cleaning Team Leader

Vivid / Chatswood Interchange
08.2022 - Current

Bachelors in Community Service - Community Service

Stotts Acknowledge Education
Sirjana Kunwar Thapa