Sirun Chen
Summer Hill,NSW
Summary
Results-driven and customer-focused professional with proven experience in retail, hospitality, and customer service environments. Skilled in sales assistance, point-of-sale (POS) operation, cash handling, merchandising, and product presentation. Demonstrated ability to communicate effectively with diverse customers, resolve inquiries promptly, and provide exceptional shopping experiences. Recognized as a reliable team member who thrives in fast-paced retail settings. Multilingual in English and Mandarin, with a strong passion for the fashion and retail industry.
Overview
4
4
years of professional experience
Work History
Coffee Shop Worker
Rowa Café
CANBERRA, ACT
01.2022 - Current
- Delivered friendly and efficient customer service in busy café environments.
- Prepared and served coffee and beverages, handled POS and cash transactions accurately.
- Worked as a reliable team member, ensuring smooth operations across both Canberra and Sydney locations.
Assistant Accountant
INP Group Melbourne
11.2024 - 12.2024
- Completing Xero payroll and advisor certificates.
- Observing and analyzing operational workflows to gain a deeper understanding of accounting practices.
Investment Advisor Assistant
Guotai Junan Securities
11.2023 - 12.2023
- Increase client satisfaction by providing timely and accurate investment advice.
- Developed strong client relationships through effective communication and personalized service.
Education
Master of Teaching - Secondary Education
University of Technology Sydney
Ultimo, NSW08-2027
Bachelor of Commerce - Accounting, Finance and Economics
Australian National University
Canberra, ACT07.2025
HKUST School of Business And Management
HK08.2024
Skills
- Customer service and sales assistance
- Point-of-sale operation and cash handling
- Retail merchandising and stock management
- Team collaboration and communication
- Multilingual proficiency: English, Mandarin
- Effective communication
Accomplishments
UTS Chinese Postgraduate Tuition Fee Scholarship
Responsible Service of Alcohol (RSA) Certificate
Completing Xero payroll and advisor certificates
Timeline
Assistant Accountant
INP Group Melbourne
11.2024 - 12.2024
Investment Advisor Assistant
Guotai Junan Securities
11.2023 - 12.2023
Coffee Shop Worker
Rowa Café
01.2022 - Current
Master of Teaching - Secondary Education
University of Technology Sydney
Bachelor of Commerce - Accounting, Finance and Economics
Australian National University
HKUST School of Business And Management
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