Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Sisi Wijeweera

Sisi Wijeweera

Mount Lawley,WA

Summary

Experienced Waitress Supervisor with a solid background in the hospitality industry. Display strong leadership abilities, effective team management, and commitment to providing outstanding customer service. Known for creating streamlined operations and fostering staff development to ensure smooth running of dining experiences. Demonstrated success in resolving guest issues promptly while maintaining high level of service quality.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress Supervisor

Coco's Restaurant
South Perth, WA
09.2022 - 11.2024
  • Supervised waitstaff to ensure quality customer service and satisfaction.
  • Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
  • Monitored employee performance, identified areas of improvement, and provided feedback.
  • Resolved customer complaints in a timely manner with professionalism.
  • Developed weekly specials and promotional items to increase sales revenue.
  • Get customer food orders and drink orders, including liquor.
  • Wine handling skills and broader knowledge about wine.

Bartender

Crowns perth
Burswood , WA
05.2023 - 01.2024
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.

Receptionist

Wasabi Hotel
Sri Lanka
01.2021 - 07.2022
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.

Education

Bachelor of Commerce - Accounting And Finance

Edith Cowan University
Perth, WA
02-2025

Diploma of Commerce -

Edith Cowan College WA
Joondalup, WA
11-2023

Skills

  • cocktail-making skills
  • bar controlling
  • Barista
  • Hygiene standards
  • Table management
  • Strong leadership
  • Waiting tables
  • Recruitment
  • Kitchen oversight
  • Cross-training
  • Kitchen staff coordination
  • Table Setting
  • Team Leadership
  • Dining room management
  • Problem-solving aptitude
  • Food Safety Compliance

Languages

English
Full Professional

Certification

  • Food safety
  • Responsible Serving of Alcohol (RSA)
  • Food Handling

Timeline

Bartender

Crowns perth
05.2023 - 01.2024

Waitress Supervisor

Coco's Restaurant
09.2022 - 11.2024

Receptionist

Wasabi Hotel
01.2021 - 07.2022

Bachelor of Commerce - Accounting And Finance

Edith Cowan University

Diploma of Commerce -

Edith Cowan College WA

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Sisi Wijeweera