Sisay Belay
Melbourne,VIC
Summary
Highly motivated professional with more than 10 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
3
3
years of professional experience
Work History
Business Owner
Sisay Stone and Marble production
Gondar - Amhara Region , Ethiopia
12.2019 - 01.2023
- Developed business plan to secure financial backing from investors.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Conducted regular meetings with employees to review progress towards company goals.
- Resolved conflicts between employees or customers in a timely manner.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Oversaw daily operations of the business and provided guidance when needed.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained and supervised employees.
- Resolved issues quickly through meticulous research and quick decision-making.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Set pricing structures according to market analytics and emerging trends.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Conferred with customers to understand needs and finalize purchase orders.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Improved company's quality and productivity by streamlining systems and processes.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Implemented successful business strategies to increase revenue and target new markets.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored progress by establishing plans, budgets and measuring results.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Mitigated business risks by working closely with staff members and assessing performance.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Manager of Inspection and Regulation Department
Amhara Region Government Transport and Logistics Department
Gondar , Amhara Region
Education
Bachelor of Arts - Arts And Entertainment Management
Bahir Dar University
Bahir Dar Ethiopia06-2013
High School Diploma -
Dessie College of Business And Management
Dessie, Wello Ethiopia07-2006
High School Diploma -
Ambagiogis Hulletegna Dereja
Ambagiorgis Gondar06-2003
Skills
- Staff Management
- Business Administration
- Resources Allocation
- Regulatory Compliance
- Talent Allocation
- Employee Training
- Customer Service
- Business Planning
- Financial Management
- Purchasing and planning
- Incident Response
- Bookkeeping
- Attention to Detail
- Cost analysis and savings
- Financial Planning
- Coaching and Mentoring
- Staff hiring
- Quality Assurance
- Process Improvement
- Driven and Determined
- Financial Administration
Timeline
Business Owner
Sisay Stone and Marble production
12.2019 - 01.2023
Manager of Inspection and Regulation Department
Amhara Region Government Transport and Logistics Department
Bachelor of Arts - Arts And Entertainment Management
Bahir Dar University
High School Diploma -
Dessie College of Business And Management
High School Diploma -
Ambagiogis Hulletegna Dereja
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