Proven in enhancing customer experiences at Susanto, I excel in cash management and customer service, showcasing integrity and attention to detail. Demonstrated ability to multitask and improve service efficiency, I bring a track record of resolving complaints and streamlining payment processes, contributing to a positive and efficient work environment.
Securely managing cash deposits according to company procedures.
Issue receipts for each transactions.
Following company policies and procedures regarding cash handling and security.
Established opening and closing procedure.
Provide customer service in resolving customer issues and complaints.
Maintaining positive and helpful attitude.
Greeting customers
Take orders.
Serving food and drinks.
Providing fast and friendly service.
Managing cash payment and credit card payment.
Managing works in the kitchen.
Maintain positive attitude to the staff and customers.
Multitasking large orders during peak hours.
Organize the tables and keep up clean and neat dining area.
Handling cake decorations.
Wrapping and labeling food display for sale.
Managing customer service by taking order,
provide product information and process payments.