Sisilia Thomas
Sydney,NSW
Summary
Dynamic warehouse professional with proven expertise in inventory management and order fulfillment at Aussie Pharma Direct. Skilled in quality control and shipping documentation, I excel in training teams and promoting workplace safety. Committed to enhancing efficiency and accuracy, I consistently meet tight deadlines while maintaining high standards of service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pick Packer
koala
Brookevale
03.2025 - 11.2025
- Attended regular training sessions to stay updated on company policies and procedures related to picker and packer duties.
- Trained new employees regarding warehouse procedures and standards.
- Confirmed items picked for orders by keying codes into system.
- Performed quality control checks on products before packing them for shipment.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Stored inventory in designated locations within the warehouse facility based on size, type.
- Labeled boxes and placed in outbound collection areas.
- Placed products on conveyors for final wrapping and shipment.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
Customer Service Cashier
Seafood world
Monavale , NSW
05.2022 - 11.2025
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Provided excellent customer service by helping customers locate items they were looking for.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Recommended, selected, located, and obtained products to meet customer needs.
- Complied with all health and safety regulations while performing job duties.
- Informed customers of in-store promotions or pricing specials.
- Checked personal identifications during alcohol and tobacco sales.
- Counted and balanced cashier drawers.
- Processed credit card transactions accurately and efficiently.
- Greeted customers and responded to informational requests.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Resolved customer complaints in a professional manner.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Adhered to social distancing protocols and wore mask or face shield.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Operated cash registers to process payments for goods and services.
Warehouse Assistant
Aussie pharma direct
Brookevale, NSW
01.2022 - 06.2025
- Prepared work orders, bills of lading or shipping orders to route materials.
- Assisted in training new employees on warehouse operations procedures.
- Weighed mail to determine correct postage.
- Assisted in developing strategies for improving efficiency of daily operations.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Lifted materials of varied weights on regular basis.
- Ensured compliance with company policies regarding proper storage of hazardous materials.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Inspected and moved products to designated areas in warehouse.
- Used pallet jacks to move items to and from warehouse locations.
- Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
- Cross-checked order forms against actual products received or sent out for accuracy.
- Received and processed incoming orders, ensuring accuracy of information.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Confirmed items picked for orders by keying codes into system.
- Weighed and measured products and materials to meet regulatory requirements.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Labeled boxes and placed in outbound collection areas.
- Stocked shelves with incoming merchandise as needed.
- Processed returned items according to company policies and procedures.
- Packaged items with appropriate materials to prevent damage during shipping.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
- Operated forklift and pallet jack to transport heavy loads.
- Tracked outgoing orders to provide shipping status to customers.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
Education
High School Diploma -
Cromer Campus
Cromer NSW09-2021
Skills
- Inventory management
- Order fulfillment
- Quality control
- Shipping documentation
- Barcode scanning
- Team training
- Workplace safety
- Customer service
- Pallet jack operation
- Shipping and receiving
- Maintaining equipment
- Packing efficiency
- Communication skills
- Warehouse safety
- Loading and unloading
- Stock replenishment
- Weight and dimension measurement
- Product packaging
- Pallet jack usage
- Work order processing
- Packing materials
- Packing and shipping
Certification
- White Card
- High certificate
References
References available upon request.
Timeline
Pick Packer
koala
03.2025 - 11.2025
Customer Service Cashier
Seafood world
05.2022 - 11.2025
Warehouse Assistant
Aussie pharma direct
01.2022 - 06.2025
High School Diploma -
Cromer Campus
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