Summary
Overview
Work History
Education
Skills
Timeline
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Sisilia Tupola

7 Fitzroy Street NEWTOWN ,NSW

Summary

Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

I have deep knowledge of my duty of care as well as Professional Boundaries.

Overview

5
5
years of professional experience

Work History

Support Worker

Hireup
06.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Mentored new support workers by providing guidance, sharing best practices, and modelling effective client-cantered care techniques.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Developed and maintained strong relationships with community resources for successful referrals.

Office Admin

Toll Priority
07.2019 - 03.2022
  • Performed general office administration duties.
  • Scan and label priority freight and get them delivered to their destination in time.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.

Education

Community Service Cert IV

Kogarah Tafe
11.2017

Office Administration

ULTIMO TAFE
Sydney, NSW
02.2007

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional Support
  • Daily living assistance
  • Confidentiality and Privacy
  • Cleaning and sanitizing
  • Mobility Assistance
  • Behavioural support
  • Documentation abilities
  • Meal Preparation
  • Meal Planning and Preparation
  • Transportation Assistance
  • Professional boundaries
  • Cultural Sensitivity
  • Mobility support

Timeline

Support Worker

Hireup
06.2022 - Current

Office Admin

Toll Priority
07.2019 - 03.2022

Community Service Cert IV

Kogarah Tafe

Office Administration

ULTIMO TAFE

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Sisilia Tupola