A highly dedicated and adaptable healthcare professional with a keen enthusiasm to thrive in the health sector.
Solutions oriented individual with an aptitude of approaching any situation with a growth mindset. With the ability to work autonomously and within a team dynamic effortlessly.
Equipped with excellent clinical skills and business acumen, I am eager to drive results in a fast-paced environment while promoting safety, patient-centred care and improving patient outcomes.
Overview
9
9
years of professional experience
Work History
Homecare Nurse Manager
Danone Nutricia
09.2022 - Current
Leading clinical training and education to key stakeholders and HEN patients using Nutricia medical devices
Foster strong patient relationship with evidence based practices, patient centred care and individualised training experiences
Facilitate hospital discharge for HEN patients transitioning into the community
Specialised HEN Nurse - educate patients on enteral feeding management, stomal care techniques, and wellness strategies to improve long-term health outcomes.
Proficient use of various ICT to support telehealth capabilities
Build and maintain positive multidisciplinary relationships within my greater NSW territory
Identify opportunities for business growth and brand advocacy involving both B2B and B2C
Analyse and strategically implement new innovations to business ventures involving internal and external stakeholders.
Drive and execute homecare strategy within key stakeholders
Demonstrated high levels of initiative and creativity with cross functional collaborations and autonomous tasks
Registered Nurse - Perioperative Nursing
Western Sydney Local Health District
03.2020 - 09.2022
Proficient adult and paediatric airway management skills - ability to recognise respiratory compromise and take necessary actions
Proficient knowledge of pain and nausea management methods and medications
Communicate effectively with multidisciplinary teams to escalate any patient concerns or needs
Proficient knowledge of and ability to manage post-operative complications and respond to patient deterioration appropriately
Document accurately and contemporaneously in patient records
Practise in accordance with ACORN Standards as a strong advocate for patient safety
Maintain utmost vigilance in surgical sterility
Communicate and collaborate with the surgical and anaesthetic team throughout the procedure
Position and prepare patients on the operating table
Adhere to safety standards and precautions in the OR
A strong advocate of patient safety at all times - ensuring team time out is called and documented
Ensure all electronic and paper documents are accurate, completed and filed appropriately for each case
Uphold infection control standards within the OR
Registered Nurse - Medical Neurology
Western Sydney Local Health District
03.2020 - 09.2022
Work collaboratively within a multidisciplinary team in the assessment, diagnosis, monitoring and treatment of patients
Thorough assessment and monitoring of patient conditions to escalate changes and deterioration in accordance with the CERS protocol
Provide nursing care in accordance with the treatment plan, including medication administration, wound and dressing care, IV and drainage line management, and blood administration
Identify patient needs by establishing personal rapport with patients and their families; involving the patient in the plan of care
Maintain continuity of care by handing over and documenting accurately and contemporaneously using ISBAR
Maintain patient confidentiality and infection control in accordance with local policies and guidelines
Practicing within scope of practice and engaging in continuing professional development
Manage 4-7 patient load by utilising critical thinking and clinical skills to prioritise care.
Assistant in Nursing
St Vincent's Hospital
01.2019 - 02.2020
Provide direct care activities to patients in accordance with the nursing care plan and under the direct supervision of a Registered Nurse
Communicate effectively with patients and multidisciplinary team in accordance with NSW Health guidelines
Working within the scope of practice under the supervision and direction of the Registered Nurse while retaining responsibilities for own actions and remaining accountable to the Registered Nurse
Provide and maintain personal and pressure area care
Monitor, record, and report symptoms or changes in patients' conditions
Maintain accurate, detailed reports and records
Monitor and special high falls/confused/absconding risk patients.
Customer Advisor
NAB
09.2017 - 01.2020
Adhere to policy, bank operations, security procedures, and daily reconciliation of 750K - 1mil in cash
Reconcile cash drawer and maintain cash orders
Cross-sell bank products by ascertaining customers' needs
Complete special requests: taking orders for cheques, repurchase/purchase foreign currencies; issue bank statements, cheques, certificates, and referrals; complete safe deposit box procedures
Compile and maintain non-monetary reports and records
Confer with customers by telephone or in-person to provide information about products or services, cancel accounts, or obtain details of complaints
Uphold customer and banking privacy policies
Maintain records of customer transactions and interactions.
Sales Assistant
Freedom Furnitures
12.2014 - 03.2017
Attend to inbound calls regarding sales, product information, payments, and order Cash and credit handling with confidentiality
General housekeeping and maintenance of stock
Extensive data entry of new stock and monthly stock take
Attend to inbound calls regarding sales, product information, payments, and order Cash and credit handling with confidentiality
General housekeeping and maintenance of stock
Extensive data entry of new stock and monthly stock take
Store mechanising.
Education
Post Graduate Certificate - Perioperative Nursing -
Australian College of Nursing
07.2022
Bachelor of Nursing -
University of Technology
09.2019
Skills
Cerner SurgiNet
Cerner PowerChart
Microsoft Office
Salesforce Classic & Lightening
Siebel
Accomplishments
Danone 'Keep it Simple' Award 2023
Nutricia project lead for 'Nurse Referral Form' 2023
Nutricia project lead for 'Pump Loan Agreement' redesign 2022
NAB Employee of the Quarter- Dec 2019 (South West Sydney)
Languages
Mandarin
English
References
References available on request.
Timeline
Homecare Nurse Manager
Danone Nutricia
09.2022 - Current
Registered Nurse - Perioperative Nursing
Western Sydney Local Health District
03.2020 - 09.2022
Registered Nurse - Medical Neurology
Western Sydney Local Health District
03.2020 - 09.2022
Assistant in Nursing
St Vincent's Hospital
01.2019 - 02.2020
Customer Advisor
NAB
09.2017 - 01.2020
Sales Assistant
Freedom Furnitures
12.2014 - 03.2017
Post Graduate Certificate - Perioperative Nursing -