Si Thu Aung
Melbourne,Vic
Summary
Highly-effective Service Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business and project needs. Skillful in generating support tickets using remote support tools. Documented proficiency in administration and troubleshooting and system information analysis.
Technically savvy Service Engineer experienced in testing, integration and installation of meical equipment. Accomplished record of documenting and completing service requests and traveling extensively to customer locations for start-up and service calls to maximize customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Engineer
Cabrini Health - Malvern
02.2021 - 09.2023
- Analyzed, troubleshot and diagnosed medical equipments and provided prompt repair and solutions.
- Installed, configured and tested hospital equipment on specialized platforms.
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Analyzed and evaluated performance and optimized efficiency of hospital equipment
- Diagnosed malfunctioning medical equipments and ordered parts to repair or replace non working ones.
Intern Engineer
Daikin Air-Conditioning
10.2019 - 02.2020
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Maintained positive work atmosphere by building relationships with co-workers, customers, clients, and management.
- Collaborated with senior engineers on projects and offered insight.
- Studied manufacturing processes to improve overall knowledge.
Education
Bachelor of Mechanical Engineering (Hons) - Engineering
Deakin University
Geelong, VIC06.2019
Skills
- Report Preparation
- Parts Replacement
- Service Sales
- Acceptance Testing
- Equipment Assembly
- Performance Testing
- Components Assembly
- Calibration
- Equipment Installation and Repair
- Instrumentation Maintenance
Certification
- 3M Medical Equipments
- Zoll Defibrillator Equipments
- Zimmer Biomet Surgical Instruments
Languages
English
Native or Bilingual
Burmese
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Service Engineer
Cabrini Health - Malvern
02.2021 - 09.2023
Intern Engineer
Daikin Air-Conditioning
10.2019 - 02.2020
Bachelor of Mechanical Engineering (Hons) - Engineering
Deakin University
- 3M Medical Equipments
- Zoll Defibrillator Equipments
- Zimmer Biomet Surgical Instruments
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