Summary
Overview
Work History
Education
Skills
Websites
Technical Skills
Other Professional Qualification
Certification
Affiliations
References
Timeline
CustomerServiceRepresentative
Sithumini Gamage

Sithumini Gamage

Glen Iris,VIC

Summary

Results-driven IT Professional with 2+ years of experience in filed of Information technology. Adept at troubleshooting complex technical issues and delivering innovative solutions to enhance system performance and user satisfaction. Strong interpersonal and communication skills, with a commitment to providing outstanding customer service. Driven Quality Assurance professional offering dynamic understanding of manual and automated testing strategies. Highly communicative and experienced in data analysis. Eagerly collaborates with development teams to identify and resolve issues.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Quality Assurance Analyst

London Stock Exchange Group
03.2022 - 03.2023
  • QA testing the Solutions as per the defined requirements, assisting with the creation of documents in conjunction with other Scrum team members.
  • Completed the internal QA testing (and client facing user acceptance testing), applying appropriate change control practices to mitigate scope creep and overall project risk.
  • Involved in refinement and improvement of QA processes with the purpose of growing control and efficiency.
  • Maintain and continuously improve existing test development processes and practices and Construction and maintenance of performance test scripts to match requirements.
  • Reviewing test environments configuration and processes to facilitate continuous improvement and accurate recording of performance issues and follow-up with DEV and Solutions teams.
  • Suggesting new processes and techniques to enhance the current performance testing process.

Associate Quality Assurance Engineer

Pearlbay Holdings Pvt Ltd
02.2021 - 02.2022
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members
  • Fixed identified issues to improve workflows
  • Fixed identified issues to increase productivity and boost workflows

Software Engineer Intern

AtLink Communications Pvt Ltd
07.2020 - 12.2020
  • Brainstormed with engineering team to determine appropriate code testing processes.
  • Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
  • Built databases and table structures for web applications.

Education

Master of Cybersecurity -

Swinburne University of Technology
Melbourne, VIC
12.2024

Bachelor of Science - Information Technology

University of Moratuwa
Sri Lanka
05.2022

Skills

  • Bug Tracking/Fixing
  • Agile and Scrum Environments
  • Test Case Development
  • Technology Research
  • Project Management
  • Manual Testing
  • Quality Assurance Controls
  • Web Platform Development
  • Write Technical Reports

Technical Skills

  • Programming Languages : C, Java
  • Web Development : HTML, CSS, JavaScript
  • Project Management Tool : JIRA, Trello
  • Database Management : SQL, MongoDB
  • Other : Office, Jenkins, Git, Adobe Photoshop

Other Professional Qualification

  • Diploma in Web Engineering
  • Diploma in Software Engineering
  • Diploma in Information Technology

Certification

  • CCNA - Cisco Certified Network Associate
  • Scrum Foundation Professional Certificate

Affiliations

  • Society of Women Engineers
  • Association of Information Technology Professionals
  • Company coordinator

References

Available provide upon request.

Timeline

Quality Assurance Analyst

London Stock Exchange Group
03.2022 - 03.2023

Associate Quality Assurance Engineer

Pearlbay Holdings Pvt Ltd
02.2021 - 02.2022

Software Engineer Intern

AtLink Communications Pvt Ltd
07.2020 - 12.2020

Master of Cybersecurity -

Swinburne University of Technology

Bachelor of Science - Information Technology

University of Moratuwa
Sithumini Gamage