Siti-Khadijah Harharah
South Morang,Australia
Summary
Versatile and results-driven professional with a proven track record at Forever New Clothing, adept in customer service excellence and inventory management. Skilled in leadership and IT literacy, I excel in fast-paced environments, consistently enhancing customer satisfaction and operational efficiency. My adaptability and keen attention to detail have significantly contributed to team success and business growth.
Overview
8
8
years of professional experience
Work History
Retail Assistant
Forever New Clothing
Melbourne, Australia
01.2024 - 12.2024
- Delivered exceptional customer service, ensuring customer satisfaction and loyalty
- Executed visual merchandising and maintained an organized store environment
- Supervised team operations, ensuring smooth day-to-day activities
- Accurately processed transactions, adhering to company policies
Admin Assistant
OVO FINANCE
Melbourne, Australia
01.2022 - 12.2023
- Managed daily office operations, including filing, correspondence, and appointment scheduling for brokers and clients
- Coordinated between brokers, clients, and lenders, facilitating efficient communication, and ensuring timely resolution of queries
- Accurately entered client information into internal systems and maintained up-to-date records for ongoing mortgage applications
- Collaborated with the finance team to ensure seamless communication and timely sharing of information relevant to loan processing
Medical Receptionist
Bicton Medical Clinic
Perth, Australia
01.2022 - 12.2022
- Scheduled patient appointments and managed records with accuracy
- Maintained smooth clinic operations, ensuring quality patient care
Retail Professional
Calvin Klein
Perth, Australia
01.2018 - 12.2022
- Managed POS systems, inventory, and sales in a high-end retail environment
- Resolved customer complaints effectively, upholding company standards
- Maintained a professional appearance and high standards in a fast-paced environment
Sales Specialist
Priceline Pharmacy
Perth, Australia
01.2017 - 12.2018
- Provided outstanding customer service and handled inventory management
- Assisted in merchandising and maintaining an organized store environment
Education
Bachelor of Health Sciences -
Curtin University
01.2021
WACE Certificate & High School Diploma -
Penrhos College
01.2016
Certificate III in Business Administration - Medical
Skills
- Customer Service Excellence
- Leadership and Team Coaching
- Medical Administration and Appointment Scheduling
- Inventory Management and Sales Reporting
- Critical Thinking and Problem Solving
- Adaptability and Multilingual Communication
- IT and Software Literacy
- Strong attention to detail
References
Available upon request
Languages
English
Native/ Bilingual
Malay
Native/ Bilingual
Indonesian
Native/ Bilingual
French
Limited
Timeline
Retail Assistant
Forever New Clothing
01.2024 - 12.2024
Admin Assistant
OVO FINANCE
01.2022 - 12.2023
Medical Receptionist
Bicton Medical Clinic
01.2022 - 12.2022
Retail Professional
Calvin Klein
01.2018 - 12.2022
Sales Specialist
Priceline Pharmacy
01.2017 - 12.2018
Bachelor of Health Sciences -
Curtin University
WACE Certificate & High School Diploma -
Penrhos College
Certificate III in Business Administration - Medical
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