Sitiveni Raiviko
Summary
Driven by a commitment to excellence, I leveraged my technical knowledge and superb hospitality at Goodyear Autocare to enhance customer satisfaction and safety protocols. Specializing in efficient, high-quality service, I demonstrated exceptional teamwork and attention to detail, significantly improving service delivery and operational safety. From also working at two jobs were hospitableness and consideration for customers were heavily influenced in those workplaces (*cafe and salon work). id say my skills also lie in working with others and customers as i am a very sociable person, as i like to remain self aware of how others and my customers who may come across me may feel.
Overview
3
3
years of professional experience
Work History
salon work
My Mothers Salon
Brisbane, QLD
03.2023 - Current
- Implemented best practices in handling hazardous materials while performing chimney cleaning jobs, maintaining a safe working environment at all times.
- hospitable and very considerate and pleasing to our customers
- precautions and health and safety was heavily influenced
tyre fitter
Goodyear Autocare
Brisbane, QLD
01.2022 - 04.2024
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
Cafe Worker
Brisbane, QLD
02.2021 - 10.2021
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
Education
No Degree - Carpentry
TAFE Queensland
Alexandra Hills, QLD11.2025
Skills
- Superb hospitality
- Food safety knowledge
- Facility Cleaning
- Safety Procedures
- Technical knowledge
- Hand and Power Tool Operation
- Customer Service
- Equipment Inspection
- Safety Protocols
- Teamwork and Collaboration
- Cleanliness and hygiene
- Attention to Detail
Timeline
salon work
My Mothers Salon
03.2023 - Current
tyre fitter
Goodyear Autocare
01.2022 - 04.2024
Cafe Worker
02.2021 - 10.2021
No Degree - Carpentry
TAFE Queensland