Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Sitki Ozsoy

Melbourne,Vic

Summary

Dynamic machine operation supervisor with a strong work ethic and proven leadership at Novo Doors. Enhanced team productivity through efficient workflows and safety protocols. Skilled in machinery operation and problem-solving, I fostered a culture of excellence while mentoring staff, resulting in improved customer satisfaction and operational efficiency.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Machine Operator

DSW Doors
01.2024 - 04.2025
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.

Machine Operation Supervisor

Novo Doors
03.2021 - 12.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Retail

Ozsoy Market
03.2009 - 12.2018
  • Boosted retail sales by recommending suitable hair care products tailored to individual client needs.
  • Managed overall operation of wholesale and retail counter for productive counter operations.
  • Expanded retail business through effective marketing campaigns and ongoing promotions.
  • Increased product visibility by strategically organizing and displaying merchandise in high-traffic retail areas.
  • Maximized retail space utilization with efficient merchandise layout planning that optimized customer engagement.
  • Researched industry trends, incorporating innovative ideas into retail spaces for a competitive edge.
  • Opened/closed the retail locations securely adhering to company protocols for cash handling procedures.
  • Oversaw daily store operations, delegating tasks effectively to ensure smooth functioning of the retail division.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Workplace safety
  • Teamwork and collaboration
  • Problem-solving
  • Machinery operations
  • Assembly and production
  • Equipment operation

Certification

Folk lift licence

Timeline

Machine Operator

DSW Doors
01.2024 - 04.2025

Machine Operation Supervisor

Novo Doors
03.2021 - 12.2023

Retail

Ozsoy Market
03.2009 - 12.2018

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Sitki Ozsoy