Sitra Feki
Tarneit,Victoria
Summary
I am an enthusiastic and driven student who demonstrates hard work and determination. I work hard to achieve target goals and KPI's whilst contributing positivity in the community. I work hard to achieve target goals and KPI's whilst contributing positivity in the community. I am a positive leader who thrives on fostering a supportive and inclusive work environment and empowers team member to reach to their full potential. Through my background in customer service and volunteering I have gained experience in working across multiple teams. I hope to have the opportunity to adapt my experience and skills and drive success to your store.
Overview
2
2
years of professional experience
Work History
Crew Member
Mcdonalds
12.2022 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted feedback from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided exceptional customer service and was able to meet needs and expectations of customers. This is evident in receiving certificate within the first 3 months of employment
- Stocked shelves to organize aisles in assigned department.
- Meeting performance targets and KPIs, even under pressure during peak hours
Volunteer
Local Community
12.2021 - Current
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Organising events to raise money for charity
Education
High School Diploma -
Islamic College of Melbourne
No Degree -
Sirius College
Bachelors - Bachelor of Education (Primary)
RMIT University
Melbourne, VIC2026
Skills
- Team work: working collaboratively with my team in order to reach key performance indicators and target goals
- Quick Learner: learning different stations at past jobs and receiving a certificate within the first 3 months of employment
- Leadership skills: being able to manage tasks, ensure smooth operations during peak hour and serving as a role model to newer employees
- Customer Service: I provided assistance and support to customers, diligently ensuring that both their needs and expectations were fully satisfied
- Product Promotion: promoting new offers and deals that is going on at the store at that time
Availbility
Available Monday through Sunday including all holidays and public holidays
Referee
Available on request
Timeline
Crew Member
Mcdonalds
12.2022 - Current
Volunteer
Local Community
12.2021 - Current
High School Diploma -
Islamic College of Melbourne
No Degree -
Sirius College
Bachelors - Bachelor of Education (Primary)
RMIT University