SITTHISAK BUABUT
Adelaide,SA
Summary
Technologically-savvy customer service with proven customer service, time management and multitasking abilities. Attentive to customer needs and ready to break down technical problems to develop effective solutions. Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Customer Service
Restaurant
11.2019 - 07.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, queries, and complaints.
- Processed payments using a variety of methods such as cash, check, credit card and debit card transactions.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
- Operated a point-of-sale system efficiently to process sales quickly and accurately.
- Resolved customer issues in an efficient manner while ensuring customer satisfaction.
- Monitored inventory levels for out-of-stock items and placed orders when necessary.
- Handled returns of merchandise in accordance with company policy.
- Performed daily opening and closing tasks including checking all equipment for proper functioning.
- Developed strong relationships with clients through effective communication skills.
- Maintained a clean work area by organizing shelves and removing outdated products from the display case.
- Provided feedback to management on areas that require improvement or need attention.
- Assisted in training new employees on how to use the POS system effectively.
- Ensured compliance with safety regulations at all times.
- Offered ongoing support to customers after sales by answering additional questions and resolving issues.
- Received and processed client payments and updated accounts.
- Engaged customers with interesting, informative presentations to highlight benefits and overcome objections.
- Received and processed client payments and updated accounts.
- Engaged customers with interesting, informative presentations to highlight benefits and overcome objections.
- Employed effective selling techniques by promoting product benefits and influencing decision-makers.
- Increased profits by upselling and cross-selling to existing customers.
- Kept thorough records of customer details and previous sales.
- Evaluated customer desires and budgetary constraints to pick best products or services.
- Provided accurate information on products and services to customers.
Education
High School Diploma -
English Secondary School Of English
253 Torrens Rd, West Croydon SA 500809.2016
Skills
- Issue Resolution
- Customer Needs Assessment
- Troubleshooting
- Front Office Administration
- Data Entry
- Interdepartmental Communication
- Account Management
- Shipping and Receiving Understanding
- Telephone Etiquette
- Cash Handling
- Performance Management
- Facilities Maintenance
- Customer Service Excellence
- Corporate Policies
- Credit and Collections
- Customer Service
- Coaching and Mentoring
- Performance Improvement
- Workflow Planning
- Regulatory Compliance
- Staff Development and Training
- Customer Service Management
- Support Services
- Relationship Building
Languages
English
Native or Bilingual
OTHER LANGUAGES
Thai
Timeline
Customer Service
Restaurant
11.2019 - 07.2023
High School Diploma -
English Secondary School Of English
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