SIU FAI ( Benson ) KWOK
Mulgrave,VIC
Summary
Strong communication skills combined with the proven ability to build robust relationships and effectively manage competing demands result in the achievement of challenging goals. A highly motivated self-starter who is fully committed to proving himself in a new career. Opportunity to employ practical skills to play a key role in planning and executing innovative sales strategies, in order to increase sales performance and profitability of firm.
Overview
28
28
years of professional experience
Work History
Employment Consultant
ULaunch
08.2023 - Current
- Developed customized job search strategies for clients, resulting in increased interview rates and job offers.
- Proofread and edited clients' resumes to improve interview chances.
- Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
- Reviewed, tracked and coordinated employment referrals.
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
- Increased job availability for clients by 80% through local business relationships.
Job Coach
atWork Australia
07.2019 - 07.2023
- Consulted clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Assisted clients in building successful job search strategies.
- Kept detailed records of individual histories, scores and documents.
- Worked with job seekers to determine job targets based on skills and personality.
- Trained and mentored 20 new personnel hired to fulfill various roles.
- Developed and maintained relationships with community resources to support job coaching.
Employment Consultant
Job Prospects
07.2017 - 12.2017
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
- Interviewed clients and administered skills assessments to determine employability.
- Developed job leads in order to increase placements.
- Proofread and edited 60 clients' resumes per 30 days to improve interview chances.
Business Consultant
AGL/CPM Energy Australia
11.2016 - 07.2017
- Devised processes to boost long-term business success and increase profit levels.
- Developed complete business plans and operational strategies for new and existing business.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
Property Consultant
Mega City Real Estate
08.2015 - 06.2016
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing and mortgages.
- Developed new business and managed new and existing clients.
Analyst Programmer/System Support
SAP, Wesfarmers – Kmart/Coles/Officeworks
09.1997 - 01.2015
- Analyzed and designed relational databases using SAP.
- Maintained existing applications and designed and delivered new applications.
- Worked closely with clients to establish specifications and system designs.
- Performed regression and system-level testing to verify software quality and function prior to release.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
Education
PoliceNational Police Certificate -
Agent Representative Certificate -
Real Estate Institute of Victoria Ltd
Bachelor of Computer Science -
Technical University of Nova Scotia
Nova Scotia CanadaSkills
- Solid ability to effectively communicate at all levels
- Stay current on industry trends, best practice, and competition
- Able to adapt quickly and react positively to business needs and changes in strategies
- Strong skill at Excel, Word and Access database management
- Conflict Management Education
- Job Matching
- Letters of Recommendation
- Role modeling
- Interview preparation
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Employment Consultant
ULaunch
08.2023 - Current
Job Coach
atWork Australia
07.2019 - 07.2023
Employment Consultant
Job Prospects
07.2017 - 12.2017
Business Consultant
AGL/CPM Energy Australia
11.2016 - 07.2017
Property Consultant
Mega City Real Estate
08.2015 - 06.2016
Analyst Programmer/System Support
SAP, Wesfarmers – Kmart/Coles/Officeworks
09.1997 - 01.2015
PoliceNational Police Certificate -
Agent Representative Certificate -
Real Estate Institute of Victoria Ltd
Bachelor of Computer Science -
Technical University of Nova Scotia
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