Chef de Cuisine(Part time)
Cranbourne Racecourse
08.2022 - 11.2023
Siung Cheong (JC) Tang Yan Wo
Production Manager
Pakenham,VIC
Timeline
No Degree - First Aid
St John Ambulance
05.2019 - 05.2019
Production Manager
Jayco Corporation
04.2010 - Current
Courier
Recall Archeive
01.2008 - 04.2010
Store Manager
Oxenham
01.1995 - 01.2006
No Degree - Accountant
St Mary's College
No Degree - Leadership / Emotional Intelligence
Performance Shift
Work History
Production Manager
Jayco Corporation
Dandenong South, Dandenong
04.2010 - Current
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Managed internal operational standards and productivity targets.
- Delivered direct feedback to senior management regarding project visibility and status.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Developed strong relationships with key stakeholders, resulting in better collaboration and alignment on project objectives.
- Enhanced employee satisfaction and retention by developing supportive and inclusive work environment.
- Updated logs and submitted timely reports detailing activities in line with regulatory standards.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Streamlined production processes, significantly reducing downtime and increasing efficiency.
- Championed safety initiatives within the workplace, leading to a significant decrease in accidents and injuries among staff members.
Chef de Cuisine(Part time)
Cranbourne Racecourse
Cranbourne, Victoria
08.2022 - 11.2023
- Optimized kitchen workflow by delegating tasks according to individual strengths, resulting in faster ticket times during peak hours.
- Maintained high levels of sanitation and cleanliness, adhering to strict health code regulations and ensuring a safe working environment.
- Collaborated with front-of-house staff to ensure seamless service and exceptional dining experiences for all customers.
- Oversaw preparation of creatively-designed recipes for [Business Name].
- Conducted daily pre-shift meetings with kitchen staff to communicate goals, updates, and expectations for each shift effectively.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Maintained well-organized mise en place to keep work consistent.
- Set up and broke down kitchen for service.
Courier
Recall Archeive
Port Melbourne, Victoria
01.2008 - 04.2010
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Reduced fuel consumption by implementing efficient driving techniques and carefully planning routes.
- Contributed to positive work environment, showing respect and cooperation with colleagues.
- Addressed customer feedback constructively, resolving issues promptly.
Store Manager
Oxenham
Phoenix, Republic of Mauritius
01.1995 - 01.2006
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Supervised guests at front counter, answering questions regarding products.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Optimized checkout process to reduce wait times, improving customer satisfaction scores.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
Overview
30
30
years of professional experience
Education
No Degree - Accountant
St Mary's College
Mauritius (Overseas)No Degree - First Aid
St John Ambulance
Dandenong 05.2019 - 05.2019
No Degree - Leadership / Emotional Intelligence
Performance Shift
MelbourneSkills
- Team Training
- Safety assessment
- Resource Allocation
- Root Cause Analysis
- Workflow Optimization
- Continuous improvements
- Staff Training
- Forklift Operation
- Troubleshooting skills
- Quality Assurance Controls
- Employee Hiring
- Training skills
- ISO Standards
- Safety Management
- Production Scheduling
- New Process Development
- Staff Scheduling
- Lean Manufacturing
- Operating Budgets
- KPI Tracking
- Health and safety