Siva Veerasamy
Diggers Rest
Summary
Learning and Development professional with over 10 years of experience designing and delivering training programs that drive system adoption, digital transformation, and workforce capability across government, corporate, and education sectors. Adept at developing fit-for-purpose training materials (guides, videos, eLearning modules), and delivering programs in both Agile project environments and large-scale business transformations. Skilled in stakeholder engagement, reporting, and evaluation, with a proven ability to build readiness and adoption for new platforms and processes.
Certified in Project Management Professional (PMP®) and the Advanced Certificate in Training & Assessment (ACTA) (equivalent to Cert IV TAE), I bring a unique mix of project discipline, adult learning expertise, and facilitation skills. Beyond corporate learning, I have over a decade of experience coaching junior football players—mentoring young people in resilience, teamwork, and personal growth.
Overview
18
18
years of professional experience
Work History
Learning & Development Manager (Asia)
Microsoft Corporation
01.2014 - 07.2025
- Led learning strategy and delivery for large-scale business transformation and system implementation programs, supporting adoption for 3,000+ employees annually across ANZ and Southeast Asia.
- Delivered blended learning initiatives, including onboarding, leadership development, and customer service programs, with measurable improvements in employee engagement and retention.
- Developed over 50 eLearning modules using Articulate Rise and Storyline, with an average consumption rate of 95% across all programs.
- Designed training delivery schedules across multiple business areas, balancing live facilitation with scalable self-paced learning.
- Championed data-driven learning evaluation through Power BI dashboards.
- Supported the rollout of new platforms such as Microsoft Viva and Copilot, creating quick reference guides, explainer videos, and interactive toolkits to accelerate user adoption.
- Managed SharePoint-based learning hubs, with 2,000+ monthly users; collaborated with IT to streamline LMS content governance.
Systems Training Consultant (Consulting Project)
Halls Transport
03.2023 - 06.2023
- Engaged on a four-month project to support the rollout of a new Transport Management System (TMS) across New Zealand operations for Halls Transport.
- Designed and delivered customised training courses for six distinct user groups including drivers, dispatchers, planners, operations managers, and back-office staff.
- Conducted training needs analysis to understand each group’s workflows and developed customised content that addressed their specific system interactions.
- Delivered interactive workshops, train-the-trainer sessions, and practical simulations to ensure knowledge retention and confidence in system use.
Systems Training Consultant (Consulting Project)
Universal Communications Group
07.2022 - 09.2022
- Led a three-month engagement across Australia and New Zealand to design and deliver training for the upgraded siteTrax field management platform, used by field technicians and operational teams to manage large-scale infrastructure works.
- Developed comprehensive training materials including facilitator guides, user manuals, quick reference cards, and interactive demonstrations tailored to different user groups.
- Collaborated with project managers and IT leads to align training content with business processes, compliance requirements, and operational workflows.
- Delivered the project on time and within scope, achieving smooth adoption of the new platform and minimising disruption to daily operations.
Training Manager (Regional)
WAN-IFRA Pte Ltd
01.2011 - 12.2013
- Company Overview: Singapore
- Directed the end-to-end design, development, and delivery of training programs for regional media organisations, strengthening industry capability and professional standards.
- Organized leadership, digital transformation, and industry trend workshops, equipping participants with practical tools to adapt to evolving business needs in the media industry.
- Conducted market research and training needs analysis (TNA) to identify emerging skill gaps, mapping new career pathways and competency frameworks.
- Built and maintained long-term global and regional stakeholder partnerships, ensuring training offerings met compliance, governance, and quality assurance standards.
- Singapore
Training Lead
Sembcorp Marine Ltd
01.2008 - 12.2010
- Company Overview: Singapore
- Led a team of 5 in designing and facilitating leadership, talent management, and workforce capability programs.
- Delivered competency-based training aligned to career pathways and organisational objectives.
- Conducted training needs analysis and implemented competency frameworks to ensure workforce readiness.
- Facilitated sessions for operational teams, achieving 90% positive participant feedback.
- Singapore
Education
Project Management Professional (PMP) -
RMIT University
Advanced Certificate in Training and Assessment (equivalent to Cert IV in Training and Assessment) -
Institute for Adult Learning
SingaporeBachelor of Computing -
National University of Singapore
SingaporeSkills
- Training Design & Delivery
- Project & Change Management Support
- eLearning & Content Development
- Stakeholder Engagement & Relationship Building
- Reporting and Analytics
- Fit-for-Purpose Learning Resources
Websites
Timeline
Systems Training Consultant (Consulting Project)
Halls Transport
03.2023 - 06.2023
Systems Training Consultant (Consulting Project)
Universal Communications Group
07.2022 - 09.2022
Learning & Development Manager (Asia)
Microsoft Corporation
01.2014 - 07.2025
Training Manager (Regional)
WAN-IFRA Pte Ltd
01.2011 - 12.2013
Training Lead
Sembcorp Marine Ltd
01.2008 - 12.2010
Project Management Professional (PMP) -
RMIT University
Advanced Certificate in Training and Assessment (equivalent to Cert IV in Training and Assessment) -
Institute for Adult Learning
Bachelor of Computing -
National University of Singapore