Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Achievement /Publicity for the College (Interviewed by the Malaysian News)
Activities
Volunteer Experience
References
Languages
Timeline
Generic
Sivadharmi K Ramakrishnan

Sivadharmi K Ramakrishnan

25A, Birdwood Ave Dandenong ,Melbourne,Australia

Summary

A self-motivated person in the job being undertaken or given. I am also a multi tasker as I have exposed to this approach in previous employment. Willing to learn new things in the job for the purpose of career development. I am able to communicate at all level in the organization. Like to work in a team environment. Self-motivated, multi-tasking person, willing to learn, creative, able to work independently, hardworking, ready for discussions, have good communication & interpersonal skills and as well as leadership skills and I am able to be a dynamic team player. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

28
28
years of professional experience

Work History

Manager Student Services

The One Academy of Communication and Design
10.2020 - 05.2024
  • To coordinate with the Student Services staffs to organize Activities for local and international students
  • To help out students on the enquiries related to their studies
  • To look into the internship, Part time & Full -Time jobs for the Students
  • To assist international students who arrives to study at The One Academy
  • To be in charge of the job placement (Part Time & Full Time)
  • To be in charge of Government Licensing to bring international Students to Malaysia
  • To approved International Student Applications
  • To look into student complaints
  • To provide pastoral care for local & International Students
  • To organize gatherings for Alumni Students
  • To be in charge of graduation ceremony
  • To check on the ISO documents for the audits
  • To check on the government loans for students
  • To handle hostel matters
  • Handle administration
  • To handle student/ Parents complaints
  • To oversee the Student Council
  • To handle Alumni's and plan events
  • To conduct Orientation for students
  • To work closely with Malaysian Education Department
  • To organize Corporate Social Responsibilities (CSR) events
  • To work towards all the Malaysian Government audits (KDN, MYQUEST & ISO)

Head of Student Affairs

SEGi College Kuala Lumpur
06.2016 - 09.2020
  • To coordinate with the Student Affairs staffs to organize activities for local and international students
  • To look into the internship, Part time & Full- Time jobs for the students
  • To be in charge of the job placement (Part -Time & Full - Time jobs for the students
  • To communicate with companies on the Value Corporate Partnership
  • To handle graduation matters
  • To handle Student Alumni's
  • To handle counselling for students
  • To be in the panel of student investigations
  • To prepare documents for ISO and government audits like KDN and MYQUEST
  • Have good contact with the government authorities on the Collaboration
  • To coordinate with my staff on the daily task
  • To handle the student disciplinary panel
  • To organize career talk for students
  • Ad hoc task to invigilate for exams in the college
  • To organize sports activities for students

Manager (Undergraduate Department)

SEGi College Kuala Lumpur
01.2015 - 06.2016
  • Preparing the reports for student population
  • Attending meeting (Academic meeting, HOD Meeting,)
  • To communicate with our Collaborative partner -University of Greenwich (UK)
  • To handle graduation matters
  • To deal with local and international students
  • Preparing minutes after the meeting
  • To prepare documents for ISO and MYQUEST
  • To have staff meeting every 2 weeks
  • To invigilate for Undergraduate /Postgraduate exams
  • To coordinate with my staff on the daily task
  • To handle students complaint
  • Promoted as Head of Student Affairs

Assistant Manager for Exam Department

Chartered Secretaries Malaysia (MAICSA)
11.2012 - 12.2014
  • Preparing examination budget
  • Preparing minutes of the post examination meeting
  • Checking through the examination script
  • Checking of exam entry requirements of the students
  • Prepare examination action plan
  • To invigilate for Secretarial exams
  • To communicate with Malaysian Examination Syndicate
  • Attending meetings (ARP/Examination Board Meeting)

Membership Executive

The Malaysian Insurance Institute (MII)
01.2010 - 10.2012
  • Undertaking administration matters pertaining to membership
  • Prepare monthly membership report
  • To do follow-up calls on current members to renew their membership
  • To promote MII Membership
  • To source new benefits to be provided to members
  • To organize monthly activities for MII Members
  • To handle AGM
  • To invigilate for insurance exams

Student Recruitment Executive

Smart Reader Worldwide/ Kolej SRi
01.2009 - 12.2009
  • Approach Clients/Customer Service
  • Counselling & handle students administration matters
  • Attend education roadshow & exhibition
  • Handle graduation matters
  • Invigilate for exams -Adhoc
  • Handling Postgraduate and Undergraduate programmes

Senior Recruitment Officer

Informatics PJ & KL
01.2005 - 01.2008
  • To explain and counsel prospective students on the courses they wish to pursue
  • Handle Corporate Training matters
  • Receive payments for the students
  • Handle undergraduate & postgraduate programmes



Administration Executive

Makmal Wawasan Sdn.Bhd.
01.2000 - 01.2004
  • To approach company's in requiring them to utilize our lab for environmental testing
  • Handle payroll, purchasing and other administration related task

Full time Teacher

Smart Readers Training Centre Taiping
01.1998 - 01.1999
  • Teaching students English programme from the age range of 3 to 6 years old

Course Consultant

Informatics Taiping
01.1996 - 01.1997
  • To explain and counsel prospective students on the courses they wish to pursue
  • Attend education roadshows to promote the courses offered by the college
  • To invigilate for exams
  • To handle student administration
  • To handle students complaints
  • Trained new team members on company policies and best practices related to serving as a Course Consultant effectively.
  • Increased course enrollment rates through targeted marketing strategies and persuasive communication techniques.
  • Collaborated with marketing teams to develop targeted campaigns aimed at driving interest in specific course offerings.
  • Implemented an effective feedback system to gather input from students and instructors, using data to continuously improve course quality and delivery methods.
  • Provided guidance and support to students during the enrollment process, ensuring smooth transitions into chosen courses.

Education

Master of Education - Early Childhood Education

Asia E University
10.2023

Diploma In Early Childhood -

University Malaya
12.2005

Smart Reader Reading Programme - Level 5 & Level 6

Smart Readers Centre
12.2004

Certificate In Early Childhood -

University Sains Malaysia
12.2004

Smart Reader Reading Programme - Level 3 & Level 4

Smart Readers Centre
12.2003

Smart Reader Reading Programme - Level 1 & Level 2

Smart Readers
12.1999

Sijil Pelajaran Malaysia -

S.M.K.Convent Kota
01.1994

Sijil Rendah Pelajaran -

S.M.K.Convent Kota
01.1992

Skills

  • MS Office
  • Excel
  • Word
  • PowerPoint
  • Access
  • Basic Programming
  • Dbase Programming
  • Lotus Notes
  • Outlook
  • Microsoft Teams
  • Zoom
  • Team Leadership
  • Complex Problem-Solving
  • Verbal and written communication
  • Staff Training and Development
  • Project Management
  • Teamwork and Collaboration
  • Customer Service
  • Computer Skills
  • Decision-Making
  • Effective Communication
  • Positive Attitude
  • Adaptability and Flexibility
  • Problem-Solving
  • Multitasking
  • Excellent Communication
  • Organizational Skills
  • Scheduling and Coordinating

Personal Information

  • Ethnicity: Indian
  • Date of Birth: 15/08/1976
  • Marital Status: Married
  • Religion: Hindu

Accomplishments

  • Won the 8 Star Best Performer Award with Informatics College - KL, 09/08/07
  • Certificate - Handling Difficult Situations
  • Certificate - Workplace Mastery-Reshaping Leaders
  • Certificate - ISO 9001:2015 Internal Auditor Training
  • Certificate - IS0 9001:2015 Transition Training
  • Certificate - ISO 9001:2015 Risk Based Thinking - Awareness Training
  • Certificate - The 6 Practices for Richly Empowered Living Workshop
  • Certificate - Effective Self-Management: Techniques & Strategies for Today's Professional
  • Was selected to be under SEGi University Talent Pool

Achievement /Publicity for the College (Interviewed by the Malaysian News)

1. Organized Jom Diwali 2016 collaborated with Institut Onn Jaafar – Telecast in NTV7 (https://www.youtube.com/watch?v=Wn0Qi6_0nnY)

2. Organized jom bekpes and collaborated with Institut Onn Jaafar- Was out in Star Online (https://www.thestar.com.my/metro/community/2016/09/06/feeding-the-homeless-on- national-day-college-students-prepare-and-distribute-breakfast-in-jalan-tar/)

3. Brought 800 students from SEGI College KL to participated for the Malaysian United Run 2017 collaborated with Institut Onn Jaafar.

(https://www.youtube.com/watch?v=-RDFqZSUCvc)

4. Organized Volunteerism In Community Engagement (Voice) & Big Walk 2018 collaborated with Jabatan Kebajikan Masyarakat – Telecast in TV3 and i was interviewed by the press. (https://www.youtube.com/watch?v=nzzwbthAa7o)

5. Organized Jom Raya 2018 collaborated with Institut Onn Jaafar – Telecast in NTV7 and i was interviewed by the press

(https://www.youtube.com/watch?v=Fj-PUWXRvII)

6. Merdeka Treasure Hunt 2019 –Telecast in TV3 and out in News Straits Times https://www.pressreader.com/malaysia/new-straits-times/20190904/282003264104175 

7. Ponggal (Harvest) Festival organized by SEGi College Kuala Lumpur – Out in the local Indian paper (Nanban Newspaper)

8.Organised Jom Breakfast collaborated with Institut Onn Jaafar- Telecast in NTV7 https://www.facebook.com/1032482366/videos/pcb.10224798948734362/4802991536414841 

9. Organised Jom Raya collaboared with Institut Onn Jaafar –Telecast in NTV7 https://m.facebook.com/iojthetouch/videos/jom-raya-ioj-2022-in-ntv7malaysia-if-you-didnt- get-a-chance-to-volunteer-with-us/4963287883727031/ 

Activities

  • School Choir, 1994
  • Vice president Of Welfare Society, 1994

Volunteer Experience

  • Been a volunteer with the Malaysian Welfare Department focusing on project that address the needs of children.
  • Been a volunteer with Institut Onn Jaafar (NGO) where I did some social work by helping out the underprivileged kids/adults.

References

  • Ms Wong Yoke Yee (Mrs Ngu), Head of Examination Department, Chartered Secretaries Malaysia, +6016-2987686, yeengu@yahoo.com
  • Dr Raj Dass, Principal Lecturer, University of Greenwich UK, Business Faculty, +6013-6002079, r.dass@gre.ac.uk
  • Dr See Hoon Peow, Chief Executive Officer, Berjaya University Kuala Lumpur, +6017-3318952, hoonpeow@gmail.com

Languages

English
Full Professional
Malay
Full Professional
Tamil
Limited Working

Timeline

Manager Student Services

The One Academy of Communication and Design
10.2020 - 05.2024

Head of Student Affairs

SEGi College Kuala Lumpur
06.2016 - 09.2020

Manager (Undergraduate Department)

SEGi College Kuala Lumpur
01.2015 - 06.2016

Assistant Manager for Exam Department

Chartered Secretaries Malaysia (MAICSA)
11.2012 - 12.2014

Membership Executive

The Malaysian Insurance Institute (MII)
01.2010 - 10.2012

Student Recruitment Executive

Smart Reader Worldwide/ Kolej SRi
01.2009 - 12.2009

Senior Recruitment Officer

Informatics PJ & KL
01.2005 - 01.2008

Administration Executive

Makmal Wawasan Sdn.Bhd.
01.2000 - 01.2004

Full time Teacher

Smart Readers Training Centre Taiping
01.1998 - 01.1999

Course Consultant

Informatics Taiping
01.1996 - 01.1997

Diploma In Early Childhood -

University Malaya

Certificate In Early Childhood -

University Sains Malaysia

Smart Reader Reading Programme - Level 3 & Level 4

Smart Readers Centre

Smart Reader Reading Programme - Level 1 & Level 2

Smart Readers

Sijil Pelajaran Malaysia -

S.M.K.Convent Kota

Sijil Rendah Pelajaran -

S.M.K.Convent Kota

Master of Education - Early Childhood Education

Asia E University

Smart Reader Reading Programme - Level 5 & Level 6

Smart Readers Centre
Sivadharmi K Ramakrishnan