Meheresh Gupta KOLLA
Glenroy,VIC
Summary
Positive and diligent retail professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 3 years of retail industry experience paired with goal-oriented and performance-minded approach.
Overview
6
6
years of professional experience
Work History
Business Development Executive
Stix And Stones
11.2021 - Current
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Identified business development challenges and customer concerns for proactive resolution.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Multi-Site Manager
7 Eleven Gas Station
03.2022 - 03.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Developed and implemented marketing strategies to increase occupancy rates.
Shift Leader
7 Eleven Store
10.2017 - 10.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
MBA - Business Administration
Holmes Institute
Melbourne, VIC03.2020
Skills
- Accounting Operations
- Power B I
- Employee Performance Evaluations
- Weekly operating reports
- Operating Practices
- Operating Budget
- Microsoft Tools
- Team Management
Timeline
Multi-Site Manager
7 Eleven Gas Station
03.2022 - 03.2023
Business Development Executive
Stix And Stones
11.2021 - Current
Shift Leader
7 Eleven Store
10.2017 - 10.2020
MBA - Business Administration
Holmes Institute
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