Sivaramakrishnan Pattabhiraman

Vendor Management Specialist

TPG Telecom

01.2024 - Current

Interpreted management directives to define and document administrative staff processes Improving customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Aggregated and analyzed data related to administrative costs involved to prepare strategies to reduce operational loss Proactively for corporate-level management and Streamline processes to maximize operational efficiency.
Enhanced collaboration with External vendor by preparing materials and highlighting clear strategical plans to distribute and follow among different stakeholders.
Improved office operations by automating client correspondence, record tracking and data communications. Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
Oversaw inventory activities, including ordering and requisitions, stocking and shipment receiving. Reduced recordkeeping errors by efficiently and precisely handling all transactions ,accounts payable and receivable activities.
Kept digitized records organized by creating dashboards for easy updating and retrieval by authorized team members. Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of activities performed .
Delivered clerical support by efficiently handling wide range of routine and special requirements. Produced high-quality documents, spreadsheets and presentations for internal and customer-facing stakeholder needs using MS Office suite.
Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Interacted with Third Parties/ Dealers professionally by phone, email to provide information and assistance for operational improvements.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Developed internal requirements which complied with TIO standards to minimize regulatory risks and liability across program.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping .
Supported creation of detailed, technical financial models to value potential acquisition targets.
Observed packing operations to verify conformance to specifications.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Devised and implemented processes and procedures to streamline operations.
Frequently inspected production area to verify proper equipment operation.
Helped meet changing demands by recommending improvements to business systems or procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Developed effective improvement plans in alignment with goals and specifications.
Evaluated staff performance and provided coaching to address inefficiencies.
Maintained database systems to track and analyze operational data.
Conducted regular reviews of operations and identified areas for improvement.
Evaluated customer needs and feedback to drive product and service improvements.
Gathered, organized and input information into digital database.
Collected, arranged, and input information into database system.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Generated reports detailing findings and recommendations.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Created and managed project plans, timelines and budgets.
Managed vendor performance to maximize profitability and achieve financial objectives.
Streamlined vendor management processes by implementing efficient record-keeping and tracking systems.
Maintained up-to-date knowledge of industry trends and best practices in vendor management, applying this expertise to drive ongoing improvements within the organization.
Reduced procurement costs with thorough market research and strategic negotiations.
Achieved optimal goals by executing negotiation strategies for prices and services.
Helped to research, vet and onboard new vendors, set up contracts and establish connections.
Created and implemented mentoring program for vendor negotiation and contract development.
Authored statements of work and supported sourcing activities for [Type], [Type] and [Type] contracts.
Implemented a centralized vendor database, improving accessibility of information across departments and facilitating more informed decisions.
Implemented risk mitigation strategies, reducing potential issues with suppliers and maintaining business continuity.
Analyzed spending patterns to identify opportunities for consolidating purchases and leveraging economies of scale.
Negotiated favorable terms on contracts, securing cost savings for the organization without compromising quality or service levels.
Managed a diverse portfolio of vendors, ensuring timely delivery of products and services within budget constraints.
Enhanced contract compliance by closely monitoring vendor activities and addressing any discrepancies promptly.
Developed strong relationships with key vendors, resulting in improved communication and better deals.
Managed vendor and contractor relations and negotiations across [Number] facilities.
Collaborated with legal teams to develop robust contracts that protected the organization''s interests while fostering mutually beneficial relationships with suppliers.
Directed initiatives to automate vendor data and maintain controls to smooth validation and acceptance processes.
Conducted comprehensive audits of existing vendors, ensuring compliance with company policies and industry regulations.
Assessed vendor services for compliance with company policies.
Developed and delivered training programs for other staff members on vendor management best practices, increasing overall competency within the organization.
Completed annual reviews of vendor policies and procedures.
Organized and maintained vendor records in accordance with corporate guidelines.
Resolved disputes between internal stakeholders and vendors in a timely and diplomatic manner, ensuring minimal disruption to business operations.
Negotiated complex vendor agreements and built relationships across multiple commodities.
Established clear performance metrics for assessing vendor value, driving continuous improvement in supplier relations and outcomes.
Tracked progress and performance with [Software] tracking sheets.
Maintained current documentation and submitted timely reports.
Improved handling of hazardous waste at over [Number] distribution centers.
Optimized inventory levels through effective forecasting and demand planning techniques.
Worked with [Number] pharmacies to introduce new [Area of expertise] processes.
Improved supplier performance by conducting regular evaluations and providing constructive feedback.
Coordinated cross-functional teams to evaluate potential vendors, leading to more informed decision-making during the selection process.
Spearheaded initiatives focused on sustainability in procurement practices, aligning vendor selection criteria with corporate social responsibility objectives.
Managed [Type] vendor contracts and relationships through collaboration to maximize cost-effectiveness, optimize delivery schedules and maintain service standards.
Strengthened vendor relationships and enhanced revenue streams by applying business development opportunities.
Facilitated smooth onboarding processes for new vendors, providing clear guidelines on expectations and procedures for seamless integration into the supply chain network.

Summary

Overview

Work History

Vendor Management Specialist

Store Manager

Corporate Services Officer

Education

Master of Strategic Supply Chain Management - Supply Chain Management

Master of Business Administration - Finance

Bachelor of Engineering - Electronics And Communications Engineering

Skills

Certification

Timeline

Vendor Management Specialist

Store Manager

Corporate Services Officer

Master of Strategic Supply Chain Management - Supply Chain Management

Master of Business Administration - Finance

Bachelor of Engineering - Electronics And Communications Engineering

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