Siwen Wang
Canning Vale,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Strong communicate and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sale position. Ready to help team achieve goals.
Overview
7
7
years of professional experience
Work History
Beauty Assistant
Tom Ford David Jones Hay St
Perth, WA
05.2023 - Current
- Attended regular training sessions to stay up-to-date with new trends in the beauty industry.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended, selected and located merchandise based on customer desires.
- Answered customer inquiries regarding product features, pricing, and availability.
- Computed purchases and received and processed cash or credit payments.
- Helped maintain a clean and organized work area by stocking shelves and tidying up after each client.
Assistant Shift Manager
McDonald's Hay Street East
12.2021 - 02.2023
- Launched quality assurance practices for each phase of development
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Store Manager
Morley Millions
11.2018 - 02.2023
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Crew Trainer
McDonald's Hay Street East
12.2017 - 11.2021
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Set positive example for team members by providing high-quality, efficient service.
Education
Associate of Science - Nursing
Curtin University
Perth, WA09.2020
High School Diploma -
Mount Lawley Senior High School
Mount Lawley, WA12.2018
Skills
- Strong Communication and Interpersonal Skills
- Customer Care
- Personnel Scheduling
- Credit Card Transaction Processing
- Proper Storage Procedures
- Cash Register Operations
- Customer Experience
- Team Cooperation
- High sense of responsibility
- Building Customer Loyalty
- meeting Sales Goals
- Flexible Hours
- Product knowledge
- Visual merchandising
Languages
Chinese (Mandarin)
Native/ Bilingual
Timeline
Beauty Assistant
Tom Ford David Jones Hay St
05.2023 - Current
Assistant Shift Manager
McDonald's Hay Street East
12.2021 - 02.2023
Store Manager
Morley Millions
11.2018 - 02.2023
Crew Trainer
McDonald's Hay Street East
12.2017 - 11.2021
Associate of Science - Nursing
Curtin University
High School Diploma -
Mount Lawley Senior High School
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