SIYA JOSE
Canning Vale,WA
Summary
Recent Social Work graduate with practicum experience in family and domestic violence (FDV) and working cross culturally in aged care and hospital settings. Strong communicator and collaborative team player, eager to contribute and grow within a multidisciplinary environment.
Overview
4
4
years of professional experience
Work History
Second Placement
An Binh Hospital (Vietnam)
07.2025 - 10.2025
- Prior to visiting Vietnam explored existing models, research and knowledge that can inform the development of a model of integrated care which will improve patients, family members and carers understanding of medical conditions and improve quality of life
- In Vietnam, engaged and built relationships with carers on both the rehab and inpatient wards and created a space to have a morning tea to connect carers with one another
- Co-facilitated small group discussions with multi-disciplinary staff from the Rehabilitation Ward to take small steps to further establish interdisciplinary professional practice that will contribute to holistic care practices for patients
- Developed strong cross-cultural competence, recognising the importance of local knowledge, cultural protocols, and reflective practice
First Placement
Desert Blue Connect
02.2024 - 06.2024
- Conducted supervised home visits, attended court hearings, pre-court meetings, Multiagency Case Management meetings, Signs of Safety meetings and training sessions for personal development
- Ensured that the needs, safety, and preferences of clients were prioritized, this includes creating and implementing risk assessments and safety plans tailored to individual client needs
- Engaged with Aboriginal and other diverse populations whilst shadowing and working alongside other social workers, domestic violence officers and psychologists in a multi-disciplinary setting
- Surveyed clients using safety device to capture service user feedback
- Created a strength based approach booklet with facilitator guide consisting of activities and instructions to support clients improve self-esteem and uncover personal strengths
- Travelled to Carnarvon, Kalbarri, Northampton, Meekatharra, Mount Magnet, Yalgoo, Cue, Mullewa and Morawa for home visits with DV support coordinatoor or DV advocate
- Maintained regular supervision and up to date documentation
Ward Clerk
Royal Perth Hospital
01.2023 - Current
- Greeted clients and provided them with information and superior service
- Provided assistance to patients to verify and update relevant patient information
- Handled calls and collected personal information with a strong emphasis on confidentiality and privacy
- Liaised with doctors, nurses and other allied health professionals to ensure holistic care
- Organized medical records efficiently, supporting compliance with hospital policies and regulations
- Managed hospital systems such as Webpas, DMR, Metavision, Electronic Bed Management, office database, fax, referrals and all other front desk responsibilities
- Facilitated training for new staff on administrative procedures, fostering a collaborative work environment
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care
Medical Receptionist
Westcare Medical Centre
07.2022 - 12.2022
- Greeted clients and provided them with information and superior service
- Handled calls, collected personal information and managed schedules
- Managed the office database, mail, fax, referrals and all other front desk responsibilities
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Helped patients complete necessary medical forms and documentation
- Explained policies and procedures around Medicare and bulk billing to patients
Medical Receptionist
Perth GP
04.2022 - 07.2022
- Greeted clients and provided them with information and superior service
- Handled calls, collected personal information and managed schedules
- Managed the office database, mail, fax, referrals and all other front desk responsibilities
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Helped patients complete necessary medical forms and documentation
- Explained policies and procedures around Medicare and bulk billing to patients
Education
Social Work
Curtin University
Bentley10-2025
Ursula Frayne Catholic College
Victoria Park10-2021
Skills
- Strong communicator, able to adapt communication style to diverse age groups, including older adults
- Ability to work cooperatively, independently and as part of a team
- Effective time management skills (task or outcome orientated)
- Ability to identify, process and resolve problems with use of critical thinking
- Cultural humility and decolonising practice approaches
Timeline
Second Placement
An Binh Hospital (Vietnam)
07.2025 - 10.2025
First Placement
Desert Blue Connect
02.2024 - 06.2024
Ward Clerk
Royal Perth Hospital
01.2023 - Current
Medical Receptionist
Westcare Medical Centre
07.2022 - 12.2022
Medical Receptionist
Perth GP
04.2022 - 07.2022
Social Work
Curtin University
Ursula Frayne Catholic College