Summary
Overview
Work History
Education
Skills
Coursework
Timeline
Generic

Siyao Gao

Deer Park

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to obtain new skills in a short period of time.

Overview

4
4
years of professional experience

Work History

Food and Beverage Attendant

Crown Melbourne
10.2022 - Current
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Processed payments and provided receipts to establish proof of transaction.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Food and Beverage Attendant

Rockpool Dining Group
11.2021 - 03.2023
  • Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Provided attentive service and proactively assessed guest needs.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.

Food and Beverage Attendant

Chef Lagenda
11.2020 - 12.2021
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Biomedical Science And Science (double Degree) -

Monash University
Melbourne, VIC
07.2025

Skills

  • Proficient in laboratory techniques including aseptic technique, staining methods, and microbial culture
  • Good microscopy skill
  • Understanding of microbiological concepts and techniques
  • Familiarity with molecular biology techniques such as gel electrophoresis, and buffer solution preparation
  • Excellent data analysis and interpretation skills
  • Ability to work effectively in a team as well as independently
  • Good communication skills, both written and verbal
  • Laboratory safety protocols
  • Professional ethics
  • Critical Thinking
  • Lab equipment maintenance

Coursework

  • Microbes in health and disease
  • Molecular mechanisms of disease
  • Human molecular cell biology
  • Molecular biology

Timeline

Food and Beverage Attendant

Crown Melbourne
10.2022 - Current

Food and Beverage Attendant

Rockpool Dining Group
11.2021 - 03.2023

Food and Beverage Attendant

Chef Lagenda
11.2020 - 12.2021

Bachelor of Biomedical Science And Science (double Degree) -

Monash University

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Siyao Gao