Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Program
reference
Timeline
Generic

Si Yui (Chloe) Wong

Parkwood,QLD

Summary

Psychology graduate with background in organisational with pervious work experiences in tutoring and customer service. An organised and dependable candidate successful at managing multiple priorities with a positive attitude, and willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Barista

Goodies Cafe & Catering
02.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.

Mathematics Tutor

Kumon Southport
03.2020 - Current
  • Used positive reinforcement, repetition and review to help students master challenging material.
  • Monitored students' math skills in group setting using progress assessment tools

Barista

Pacific Coffee Company Limited
04.2017 - 02.2018
  • Collected payments and provided accurate change.
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Litigation Filing Clerk

So Lung and Associates, Solicitors
06.2014 - 11.2016
  • Collected, sorted and distributed incoming mail and packages
  • Proved successful working within tight deadlines and fast-paced atmosphere

Education

Graduate Diploma of Psychological Science - Psychology

Bond University
Gold Coast
09.2021

Bachelor of Psychological Science - Psychology

Griffith University
Gold Coast
01.2021

Higher Diploma in Psychology - Guidance And Counselling

Lingnan Institute of Further Education
Hong Kong
06.2014

Skills

  • Administrative Support
  • Attention to Detail
  • Behaviour Observation
  • Building Rapport and Trust
  • Customer Service
  • Event Planning
  • File and Record keeping
  • Interpersonal Skills
  • Positive Reinforcement Strategies
  • Problem-Solving
  • Verbal and Written Communication

Affiliations

Fellowship Leader and Committee Member - Gold Coast Chinese Christian Church (Dec 2020 - present)

  • Organised and scheduled meetings for committee member
  • Planed events and activities for fellowship member
  • Took care of members, especially international students

English Congregation Committee Member - Gold Coast Chinese Christian Church (Nov 2022 - present)

  • Organised ministry team's roles and schedule
  • Recorded minutes of meetings
  • Updated weekly bulletin for English Service

Languages

English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional

Certification

Certificate of Attendance in Junior barista training workshop , The Gold Coast Coffee School - 28 Sep 2022

Badge of Student Leadership , Griffith University - 01 July 2020

Program

Student Leadership Program - Griffith University (Nov 2019 - Jul 2020)

  • Attended a group interview for selection into the Program
  • Attended a two-day training program with active participation
  • Completed three volunteer leadership campus based activities
  • Submitted three reflection reports for each volunteer leadership activity

School of Applied Psychology Mentoring Program - Griffith University (Mar - Jul 2020)

  • Scheduled every week group meeting for first year students
  • Assisted students throughout the year with academic and college life skill-building by providing peer academic advising and academic support

International Buddy Program - Griffith University (Mar - Jul 2020)

  • Made referrals to campus resources as appropriate in both routine and emergency
  • Provided supports and advices to help international students adopting university life

reference

Gary Yang

Instructor - Kumon Southport Education Centre

Phone: +61 403 255 993

Timeline

Barista

Goodies Cafe & Catering
02.2023 - Current

Mathematics Tutor

Kumon Southport
03.2020 - Current

Barista

Pacific Coffee Company Limited
04.2017 - 02.2018

Litigation Filing Clerk

So Lung and Associates, Solicitors
06.2014 - 11.2016

Graduate Diploma of Psychological Science - Psychology

Bond University

Bachelor of Psychological Science - Psychology

Griffith University

Higher Diploma in Psychology - Guidance And Counselling

Lingnan Institute of Further Education

Certificate of Attendance in Junior barista training workshop , The Gold Coast Coffee School - 28 Sep 2022

Badge of Student Leadership , Griffith University - 01 July 2020

Si Yui (Chloe) Wong