Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings, and in living facilities. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Lifestyle Support Worker
Bowen Flexicare
Bowen, QLD
06.2022 - Current
Administered medication according to company guidelines whilst monitoring its effectiveness.
Monitored client wellbeing and reported any changes or concerns to relevant staff members.
Supported clients to access education, training or employment opportunities.
Reported any incidents or accidents in accordance with company policy and procedure.
Assisted clients with personal care, such as showering and dressing.
Assisted clients with daily living activities such as bathing, dressing, and grooming.
Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
Accompanied clients to medical appointments and assisted them with their daily needs.
Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
Developed positive relationships with service users and maintained professional boundaries at all times.
Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
Monitored and reported changes in clients' health, behavior, and needs to supervisory staff.
Assisted clients with daily living activities, such as personal hygiene and meal preparation.
Elderly Caregiver
Juniper Village, Louisville Colorado. USA
Louisville, Colorado, Colorado, USA
09.2002 - 05.2008
At Juniper Village in Louisville Colorado, I was a caregive in a Dementia Care Assisted LIving Facility.
Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Assisted clients with daily living activities such as bathing, dressing, and grooming.
Administered prescribed medications on a timely basis following care plan instructions.
Respected the rights of each individual client while maintaining confidentiality of all personal information.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Participated in team meetings regarding client progress or concerns raised by family members.
Reported concerns to nurse supervisor to promote optimal care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Followed safe lifting and transferring techniques to transport residents.
Maintained clean and well-organized environment for client happiness and safety.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Improved patient outlook and daily living through compassionate care.
Followed care plan and directions to administer medications.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Laundered clothing and bedding to prevent infection.
Built strong and trusting rapport with clients and loved ones.
Receptionist
Foothills Animal Clinic
Boulder Colorado, Colorado, USA
12.2000 - 01.2002
Greeted visitors and provided them with assistance.
Provided excellent customer service at all times while interacting with both internal and external customers.
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Monitored office supplies inventory and placed orders when necessary.
Maintained a neat reception area by organizing materials and tidying up furniture.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Maintained an organized filing system of confidential client information in accordance with company policy.
Scheduled appointments for clients, customers, and other visitors.
Education
Certificate in Retail Pharmacy
Open Colleges
Sydney, NSW
09-2014
Associate of Science - Biblical Studies And Missions
Faith Baptist Bible College.
Iowa, USA
05-2000
Skills
Medication administration
Client monitoring
Daily living support
Personal care
Incident reporting
Independent living skills
Emotional support
Record keeping
Transportation assistance
Safety awareness
First aid and CPR
Empathy and patience
Documentation and reporting
Mobility support
Confidentiality and privacy
Disability care
Professional boundaries
Affiliations
I love taking time for myself, and I manage my self-care by exercising regularly In my leisure time I enjoy amateur photography, creating mosaics, and walks along the beach.
Certification
Certificate in Reatail Pharmacy Assistant.
Current Blue Card Holder.
Current Yellow Card Holder.
Current CPR Certificate.
Accomplishments
At Bowen Flexicare, I receive regular training through modules from NDS (National Disability Service) etrainu.
During my employment at Juniper Village in Louisville, Colorado, I was nominated by families for an award called the George and Pat Sugerman Excellence in Caregiving Award
During my employment at Juniper Village in Louisville, Colorado, USA, I went through regular company Alzheimer's training courses, and received an Alzheimer's Care Certificate of Study
During my employment at Juniper Village in Louisville, Colorado, I also obtained recognition of completion by the state of Colorado from the Colorado Department of Public Health and Environment for a qualified medical administrative position by the state of Colorado
References
References available upon request.
Timeline
Lifestyle Support Worker
Bowen Flexicare
06.2022 - Current
Elderly Caregiver
Juniper Village, Louisville Colorado. USA
09.2002 - 05.2008
Receptionist
Foothills Animal Clinic
12.2000 - 01.2002
Certificate in Retail Pharmacy
Open Colleges
Associate of Science - Biblical Studies And Missions