Skina Awan
Beveridge,VIC
Summary
Adept at managing high-stress situations and ensuring efficient packaging, I significantly increased order processing speed at Al-Asar Mall by prioritizing tasks and maintaining an organized workspace. My ability to resolve customer complaints with empathy has fostered increased loyalty, showcasing my strong supply chain understanding and exceptional customer service skills.
Overview
6
6
years of professional experience
Work History
Packing Handler
Al-Asar Mall, Abu Dhabi
2022.07 - 2024.06
- Collaborated with team members to ensure timely completion of all orders during peak seasons.
- Maintained strong attention to detail while efficiently completing large volumes of orders daily.
- Managed time effectively to prioritize tasks appropriately and meet tight deadlines consistently.
- Increased order processing speed by maintaining an organized and clean work area.
Customer Service Representative
Hakim Hyper Market, Packages Mall, Lahore, Pakista
2018.02 - 2022.06
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Diploma Of Social Studies - Social Studies Education
University of Central Punjab, Pakistan
Lahore, Pakistan 06.2023
Skills
- Efficient Packaging
- Supply Chain Understanding
- Labeling Accuracy
- Palletizing expertise
Languages
Urdu
Full Professional
English
Professional Working
Timeline
Packing Handler
Al-Asar Mall, Abu Dhabi
2022.07 - 2024.06
Customer Service Representative
Hakim Hyper Market, Packages Mall, Lahore, Pakista
2018.02 - 2022.06
Diploma Of Social Studies - Social Studies Education
University of Central Punjab, Pakistan
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