Sk Md Abdul KAYUM
St Andrews
Summary
Dynamic and dedicated professional with a clean driving record and extensive customer service experience at BP Petrol Station. Proven ability to manage time effectively while ensuring customer satisfaction. Skilled in navigation and safety protocols as a former sailor, consistently delivering exceptional service and achieving timely results.
Overview
28
28
years of professional experience
Work History
Taxi and Ride Share Driver
Sole Trader
10.2012 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered customer on time and in excellent condition to their destinations with care.
Security Guard
HALO Security Systems
08.2011 - 10.2014
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Dealing with the alcoholic people.
Till Operator (POS System)
Coles Supermarket
09.2007 - 07.2009
- Maintained a well-organized workspace for improved efficiency during busy periods.
- Collaborated with colleagues to maintain a clean and inviting store environment that enhanced the overall shopping experience for customers.
- Enhanced customer satisfaction by providing efficient and accurate transactions at the till.
- Demonstrated excellent multitasking abilities by managing multiple tills simultaneously during peak hours.
- Reduced wait times for customers by quickly processing payments and issuing receipts.
CSR Customer Service Representative’s
BP Petrol Station
11.2004 - 10.2008
- Managed and maintaining a professional demeanour during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Responded to customer requests for products, services, and company information if needed.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Ensure the goal and job is done.
- Stocktaking.
Sailor, AB (Able Seaman) EDH (Efficient Deck Hand)
Various Company All Over the World.
03.1997 - 10.2004
- Developed valuable skills in seamanship, navigation, firefighting, damage control, security measures, and first aid through rigorous training programs aboard the vessel.
- Assisted in docking procedures, effectively handling mooring lines and securing the vessel to the pier.
- Provided first aid treatment to injured personnel when necessary, stabilizing patients until medical professionals arrived on scene.
- Contributed to successful missions by performing essential tasks such as standing watchkeeping, steering manually when needed, specially sea was so much rough. as well as steering with various countries port pilot, and operating deck machinery and maintaining deck job as well.
- Chipping and painting too in rusty area too.
Education
High School Diploma -
Government Haji A B College
07-1996
GED -
Cirgrill Government High School
07-1994
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
Languages
English
Professional Working
Bengali
Professional Working
Hindi
Limited Working
Urdu
Limited Working
Timeline
Taxi and Ride Share Driver
Sole Trader
10.2012 - Current
Security Guard
HALO Security Systems
08.2011 - 10.2014
Till Operator (POS System)
Coles Supermarket
09.2007 - 07.2009
CSR Customer Service Representative’s
BP Petrol Station
11.2004 - 10.2008
Sailor, AB (Able Seaman) EDH (Efficient Deck Hand)
Various Company All Over the World.
03.1997 - 10.2004
High School Diploma -
Government Haji A B College
GED -
Cirgrill Government High School
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