Sky Alltoft

• Stock intaking
• Setting up MyAudi accounts for customers
• Finance receipts and support
• Aftermarket support
• General showroom assistance
• Assisting with car deliveries to customers

• Face-to-face marketing for not for profit businesses
• Creating brand awareness on behalf of clients
• Daily KPIs to meet

• Kept pharmacy counter and related areas clean, neat and organized.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
• Delivered exceptional customer service through active listening skills and addressing concerns promptly.
• Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
• Received incoming supplies and stocked in correct locations.
• Assisted pharmacy staff with preparing medications and filling orders.
• Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
• Merchandised over-the-counter goods and rotated stock.
• Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
• Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
• Contributed to increased sales by offering expert advice on over-the-counter medications and products.
• Updated computer system with current customer, payment and inventory information.
• Supported operations with filing, copying and faxing.

Team member for 1.5 years

Team Trainer for 2.5 years

Assistant Restaurant Manager for 2 years

• Supervised all areas of restaurant to keep it clean and well-maintained.
• Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
• Managed staff schedules, ensuring adequate coverage during peak times and meeting labor targets.
• Managed team of up to 9 restaurant staff, maintaining exceptional customer service and quality standards.
• Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
• Held quarterly staff meetings
• Onboarding for new staff, ensuring correct training is given to be competent in role
• Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
• Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
• Immediately resolved issues with patrons by employing careful listening and communication skills.