Sky Chapman
Summary
Proactive Medical Receptionist and Financial Officer Trainee with expertise in patient scheduling, insurance verification, and financial operations. Successfully mentored finance staff and streamlined systems for efficiency. Skills in appointment scheduling, medical terminology, budgeting, and forecasting, offering a strong foundation in enhancing office productivity and ensuring accurate financial management. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Prac Soft and Medical Director appointment scheduling system to manage over 50 patients weekly. Organized and accurate in managing patient flow.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Receptionist
TAIHS
02.2016 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, medicare, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Financial Officer Trainee
TAIHS
01.2015 - 02.2016
- Streamlined financial operations for increased efficiency by consolidating financial systems and databases.
- Worked closely with sales teams on pricing strategy implementation resulting in improved margins across all product lines.
- Booking flights and accommodation for staff on work meetings
- Learned how to use MYOB during payroll times
Kitchen Hand
Hayes
04.2013 - 06.2013
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
Education
GED -
Gladstone State High School
Gladstone, QLD11.2009
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Office Administration
- Patient Scheduling
- Payment Collection
- Reminder calls
Certification
- Certified Cert III Hospitality, Tafe QLD -2009
- RSA -Narbil Training - 2012
- Food Handlers- Narbil - Training 2012
- Construction White Card- Narbil- Training 2011
Timeline
Medical Receptionist
TAIHS
02.2016 - Current
Financial Officer Trainee
TAIHS
01.2015 - 02.2016
Kitchen Hand
Hayes
04.2013 - 06.2013
GED -
Gladstone State High School
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