Sky Ralph
Ararat,VIC
Summary
Dynamic Personal Support Worker and Retail Assistant with a proven track record at Skillinvest, enhancing client wellness and boosting customer satisfaction. Achieved significant improvements in client self-esteem and store efficiency, embodying a strong work ethic and integrity.
Trustworthy and dedicated crew member with 2 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
4
4
years of professional experience
Work History
Personal Support Worker
Skillinvest
01.2024 - 05.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Retail Assistant
Reject Shop
12.2022 - 01.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Retail Assistant
Cheap as Chips
03.2022 - 10.2022
- Actively engaged customers to provide general assistance and information on store merchandise.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
Crew Member
McDonald's
09.2020 - 01.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Ararat College
Ararat VIC10.2023
Skills
- Mobility Assistance
- Dementia Care
- Personal Hygiene Assistance
- Emotional Support
- Privacy and confidentiality
- First aid and safety
- Elderly Care
- Relationship Building
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Cash Handling
References
Kara Bartlett
Director, Carey St Kindergarten, Ararat
0414004803
Paul Quixley
Pastry Chef, Waacks Bakery, Stawell
0422940224
Timeline
Personal Support Worker
Skillinvest
01.2024 - 05.2024
Retail Assistant
Reject Shop
12.2022 - 01.2024
Retail Assistant
Cheap as Chips
03.2022 - 10.2022
Crew Member
McDonald's
09.2020 - 01.2022
Ararat College
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