Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sky Ralph

Ararat,VIC

Summary

Versatile and dedicated, with a proven track record in customer service and personal care, honed at Skillinvest and The Reject Shop. Excelled in privacy management and sales promotion, enhancing client wellness and store performance. Demonstrates exceptional problem-solving abilities and a commitment to maintaining high standards of service and organization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal Care Worker

Skillinvest
01.2024 - 05.2024
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Retail Assistant

The Reject Shop
12.2022 - 01.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Retail Worker

Cheap as Chips
02.2022 - 09.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Fast Food Worker

McDonald's
08.2020 - 01.2022
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.

Education

High School Diploma -

Ararat Secondary College
Ararat, VIC
11-2023

Skills

  • Privacy and confidentiality
  • Personal hygiene assistance
  • Toileting assistance
  • Register operation
  • Cash handling accuracy
  • Sales promotion
  • Problem-solving
  • Merchandise display
  • Store maintenance
  • Stock replenishment
  • Customer assistance
  • Front-end organization

Certification

SITHFAB021 Provide Responsible service of alcohol.


Timeline

Personal Care Worker

Skillinvest
01.2024 - 05.2024

Retail Assistant

The Reject Shop
12.2022 - 01.2024

Retail Worker

Cheap as Chips
02.2022 - 09.2022

Fast Food Worker

McDonald's
08.2020 - 01.2022

High School Diploma -

Ararat Secondary College
Sky Ralph