Summary
Overview
Work History
Education
Skills
Martial Arts Athlete
Languages
Timeline
Generic

Sky White

Hawthorn,VIC

Summary

Well-qualified in the sales field familiar with skills and abilities needed for client assistance and rapport building. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience gained to take on new professional challenges.

Currently completing a Certificate 4 Agent's Representative course through LinkLearn Institute under their largest academic scholarship as a recognition of excellence in adaptation and knowledge in specialized fields.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Dominoes Pizza
02.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Sales Assistant

Guzman Y Gomez
02.2022 - 04.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.

Assistant Teacher

Richmond Primary School
04.2022 - 04.2022
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with proactive behaviour modification and positive reinforcement strategies.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
  • Kept records of student progress for teachers and parents and made notes on behaviour, grades, comprehension, and personal growth.

Kitchen Hand

Hello Sailors Cafe
10.2021 - 04.2022
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Transported food items from storage areas to kitchen for prepping.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
  • Learned other teammates' work tasks to train as backup.
  • Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
  • Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.

Kitchen Hand

Burmese House Restaurant
08.2021 - 12.2021
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.

E-Commerce Executive

Self Employed Web
06.2018 - 01.2019
  • Created and maintained corporate website content with accurate prices, products and contact information.
  • Optimized paid advertising efforts across various digital channels, resulting in a higher return on investment.
  • Managed customer feedback effectively by addressing concerns promptly and incorporating suggestions into future improvements.
  • Enhanced user experience with seamless website navigation, improving customer satisfaction and retention.
  • Implemented tactical online marketing practices to target specific consumers and demographics.
  • Improved mobile shopping experience through responsive design updates; achieving better usability across devices.
  • Created an affiliate marketing program that expanded brand reach, attracting new customers through targeted influencers'' networks.
  • Reduced cart abandonment rate by streamlining checkout process; enhancing buyer confidence throughout transaction journey.
  • Monitored online feedback provided by customers regarding services and products to identify points for improvement.

Education

Bachelor of Business - Computer Systems Analysis

RMIT University
Melbourne, VIC
06.2027

No Degree - Business Management, Economics

Xavier College
Kew, VIC
12.2023

Skills

  • Positive Attitude

  • Customer Service

  • Valid Driver's License

  • Teamwork and Collaboration

  • Attention to Detail

  • Time Management

  • Problem-Solving

  • Goal-Oriented

  • Sales expertise

  • Payment Processing

  • Online Advertising

  • Regulatory Compliance

Martial Arts Athlete

Started Boxing from the age of 15, finding my passion and love for the sport as I grew into my late teens as I sought more thrill and greater accomplishments, I joined many gyms throughout Melbourne and finally landed in a small studio gym "advantage fitness" which seemed insignificant at first but housed high level Boxers and fostered many elite level athletes, under the guidance of head coach Steve Kara, I was able to hone my skills to the same level as my sparring partner (Olympic Boxing athlete).

Languages

Chinese (Mandarin)
Professional Working

Timeline

Delivery Driver

Dominoes Pizza
02.2023 - Current

Assistant Teacher

Richmond Primary School
04.2022 - 04.2022

Sales Assistant

Guzman Y Gomez
02.2022 - 04.2023

Kitchen Hand

Hello Sailors Cafe
10.2021 - 04.2022

Kitchen Hand

Burmese House Restaurant
08.2021 - 12.2021

E-Commerce Executive

Self Employed Web
06.2018 - 01.2019

Bachelor of Business - Computer Systems Analysis

RMIT University

No Degree - Business Management, Economics

Xavier College

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Sky White