Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Skye Andersen

Eagleby,QLD

Summary

Highly motivated and results-oriented individual with a strong customer service background and a passion for exceeding expectations. Seeking a Warehousing Customer Service role to leverage proven communication, problem-solving, and organizational skills in a fast-paced environment.

Overview

13
years of professional experience

Work History

Cotton On Group
Brisbane, QLD

Sales Associate
01.2019 - 01.2022

Job overview

  • Exceeded sales targets by effectively promoting products and services to customers
  • Identified customer needs and presented product features and benefits persuasively
  • Negotiated sales and closed deals, exceeding sales quotas consistently
  • Provided excellent customer service, ensuring customer satisfaction and loyalty
  • Maintained a strong understanding of products and promotions to provide accurate information to customers.

Culture Kings
Gold Coast, QLDqw

Customer Service Representative
01.2013 - 01.2019

Job overview

  • Provided exceptional customer service to ensure a positive shopping experience
  • Greeted customers, answered questions, and offered product recommendations
  • Processed customer transactions efficiently and accurately
  • Resolved customer complaints and inquiries in a timely and professional manner
  • Contributed to a positive team environment and assisted colleagues whenever needed.

Headline Hair and Beauty
Hervey Bay, QLD

Hairdresser
01.2009 - 01.2013

Job overview

  • Provided hairdressing services to a loyal clientele base in a freelance capacity
  • Consulted with clients to understand their desired styles and recommend suitable haircuts, colors, and treatments
  • Demonstrated strong technical skills in cutting, coloring, and styling hair to achieve client satisfaction
  • Maintained a clean and organized workspace, ensuring adherence to hygiene and safety standards.

Education

(Name of Institution)

Certificate IV in Hairdressing

(Name of Institution)

Certificate III in Business Administration

(Name of School)

Year 12 High School Diploma
01.2009

Skills

Customer Service

Excellent communication skills, both written and verbal Ability to build rapport with customers, identify needs, and provide exceptional service Proficient in handling customer inquiries, resolving complaints, and processing orders

Hairdressing

Skilled in cutting, coloring, and styling hair Experience in providing personalized consultations and recommendations to achieve desired results Ability to work efficiently and maintain a clean and organized work environment

Sales

Proven ability to identify customer needs and present products or services effectively Skilled in negotiating and closing deals, while maintaining a positive and professional demeanor

Business Administration

Strong organizational and time management skills Proficient in Microsoft Office Suite and other relevant software programs Excellent attention to detail and ability to prioritize tasks effectively

Timeline

Sales Associate

Cotton On Group
01.2019 - 01.2022

Customer Service Representative

Culture Kings
01.2013 - 01.2019

Hairdresser

Headline Hair and Beauty
01.2009 - 01.2013

(Name of Institution)

Certificate IV in Hairdressing

(Name of Institution)

Certificate III in Business Administration

(Name of School)

Year 12 High School Diploma
Skye Andersen