Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
Whalley's United Petroleum
08.2024 - 06.2025
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Maintained regular and consistent attendance and punctuality.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
Trainee
Classix Hair Design
02.2024 - 07.2024
Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Attended training courses to build understanding of processes, techniques, and industry.
Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Interacted with customers under supervision to support operational objectives.
Christmas Casual Retail Assistant
Lovisa
11.2023 - 01.2024
Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
Enhanced store sales by assisting customers in selecting appropriate gifts and decorations.
Processed transactions accurately and efficiently, resulting in reduced waiting times for customers during peak hours.
Supported merchandising initiatives by restocking shelves and updating visual displays according to brand guidelines.
Crew Member
McDonald's
08.2022 - 06.2023
Worked front counter, drive-thru and other areas.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Senior Project Manager at United Petroleum United Petroleum Pty Ltd/ASEH Property Pty LtdSenior Project Manager at United Petroleum United Petroleum Pty Ltd/ASEH Property Pty Ltd
HEAD OF BUSINESS DEVELOPMENT AND OPERATIONS MANAGEMENT at UNITED GROUP LTD / UNITED PETROLEUMHEAD OF BUSINESS DEVELOPMENT AND OPERATIONS MANAGEMENT at UNITED GROUP LTD / UNITED PETROLEUM